Room Attendant / Housekeeper

French Lick Resort • Washington, DC

99d

About The Position

As a Room Attendant, you will be responsible for cleaning and maintaining guest rooms to ensure they meet established standards. This role involves greeting guests with a warm and friendly demeanor and performing various cleaning tasks within the allotted time frame. You will be expected to change bed linens, replace towels and other amenities, and clean and polish furniture and fixtures. Additionally, you will notify managers of any necessary repairs in guest rooms and process guest items left behind according to the lost and found policy. Safety is paramount, so you will practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards. During peak periods or when short-staffed, you may also perform house person and lobby attendant duties. Your efforts will contribute to increasing guest satisfaction scores and overall departmental performance.

Requirements

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Benefits

• Competitive wages for full time and part time opportunities.
• Medical, Dental and Vision Health Insurance.
• Paid Time Off.
• 401k Company Match.
• Daily Pay.
• Free Basic Life Insurance.
• Travel Discounts.
• Commuter Transit and Commuter Parking Benefits.
• Employee Assistance and Wellness Program.
• Educational/Professional Development.
• Referral Bonus Program.

What This Job Offers

• Education Level: High school or GED