Room Attendant / Housekeeper

French Lick Resort • Mystic, CT

101d

About The Position

As a Room Attendant, you will be responsible for cleaning and maintaining guest rooms to ensure they meet established standards. Your role will involve greeting guests with a warm and friendly demeanor, cleaning guest rooms according to standards within the allotted time frame, and performing various cleaning tasks such as sweeping, mopping, scrubbing, or vacuuming. You will also change bed linens, replace towels and other amenities, and clean and polish furniture and fixtures. Additionally, you will notify managers of any necessary repairs in guest rooms, process guest items left in rooms according to lost and found policy, and practice safe work habits by following MSDS and OSHA standards. During peak periods or when short-staffed, you may also perform house person and lobby attendant duties. Your focus will be on ensuring overall guest satisfaction and working towards increasing departmental and overall guest satisfaction.

Requirements

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Benefits

• Competitive wages for full time and part time opportunities.
• Medical, Dental and Vision Health Insurance.
• Paid Time Off.
• 401k Company Match.
• Daily Pay.
• Free Basic Life Insurance.
• Travel Discounts.
• Commuter Transit and Commuter Parking Benefits.
• Employee Assistance and Wellness Program.
• Educational/Professional Development.
• Referral Bonus Program.

What This Job Offers

• Education Level: High school or GED