Room Attendant/Housekeeper - Part Time

A-1 Hospitality Group•Portland, OR

44d

About The Position

This position as a Housekeeper requires attention to detail, efficient cleaning ability, problem solving, multitasking, speed and organization. This is a position is within a fast pace and team-oriented workplace environment. This hotel position is an essential team member in assisting our hotel guests have the highest quality experience and representation while staying in our hotel facilities.

Requirements

1 Year of Hotel Housekeeping Experience.
Excellent Attention to Detail: Ability to clean rooms quickly and in quality detail.
Teamwork: Ability to work efficiently and unified with co-workers and other departments.
Attendance/Punctuality: Is consistently at work and on time.
Problem Solving: Efficiently identifies and resolves problems with the most reasonable solution.
Customer Service: Responds promptly to customer needs; responds to requests for assistance.
Diversity: Shows respect and sensitivity for cultural differences; promotes a harassment free environment.
Professionalism: Follows policies and procedures including but not limited to, dress code policies; courteous and respectful verbiage; respect for others including guests and co-workers.
Adaptability: Adapts frequent changes, delays, or unexpected events.
Dependability: Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with alternative plan; meets productivity standards.
Initiative: Asks for and offers help when needed.
Planning/Organizing: Prioritizes and plans work activities; uses time efficiently.
Quality Focused: Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality.
Safety & Security Focused: Observes safety and security procedure; reports potentially unsafe conditions; Uses equipment and materials properly.

Responsibilities

Proficiently clean all assigned guest rooms.
Stock housekeeping carts.
Replace guest amenities and supplies in rooms.
Make beds and fold sheets up to company standards.
Remove trash, dirty linens and room service items.
Assist guests promptly and accurately with questions, complaints or requests.
Provide friendly and courteous service to hotel guests.
Update status of guest rooms using hotel provided methods.
Complete daily checklists.
Assist with hotel events when in need to assure guest satisfaction.
Respect guest privacy and security by using hotel protocol when entering guest rooms.
Be proficient with property security, key control procedures, as well as fire, flood and weather- related safety procedures.
Maintain cleanliness of all assigned areas.
Maintain confidentiality of proprietary information; protect company assets.
Report any lost and found items to proper staff using hotel protocol.
Communicate accurate information to other departments such as work orders, room status, guest service requirements, etc.
Frequent contact with hotel guests and employees.
Complete any hotel related task requested by direct manager or General manager.