Room Attendant (Housekeeper)

Fontainebleau Las Vegas•Las Vegas, NV

2d•$25

About The Position

A Room Attendant is a crucial member of the housekeeping team responsible for ensuring that guest rooms and suites are maintained to the highest standards of cleanliness and comfort. Attention to detail and dedication to creating a welcoming environment for our guests will contribute to their overall satisfaction and experience.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent required
Able to multitask and handle stressful situations in a calm professional manner and exhibit good judgment
Ability to present oneself in a confident, polished, and professional manner
Highly motivated and energetic personality with a strong commitment to excellence in hospitality
Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
Physical capability to perform tasks that involve lifting, carrying, and bending
Other physical requirements include but are not limited to kneeling, reaching, stooping, bending, scrubbing, sweeping, vacuuming, and dusting
Knowledge of proper cleaning techniques and sanitation practices, including the use of cleaning chemicals and equipment
Familiarity with eco-friendly cleaning practices and initiatives
Willingness to undergo additional training in hospitality service and housekeeping procedures
Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
Work in a fast-paced, busy, and somewhat stressful environment
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and communicate verbally in English.
Written communication skills in English may also be required.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Responsibilities

Perform thorough cleaning of guest rooms and suites, including dusting, vacuuming, sweeping, mopping, and polishing all surfaces to uphold the highest cleanliness standards
Ensure that furniture, fixtures, and decorative items are properly cleaned and arranged to enhance the visual appeal of each room
Make beds to perfection, ensuring that linens are crisply laundered, neatly tucked, and invitingly arranged to provide guests with a sense of comfort and luxury
Inspect bedding for any signs of wear or damage and report issues promptly
Thoroughly clean and disinfect bathroom fixtures, countertops, mirrors, and surfaces to maintain a hygienic environment for guests
Replace used amenities, towels, and linens with fresh, neatly folded ones to ensure a seamless guest experience
Methodically check and restock in-room amenities such as toiletries and drinking glasses to ensure that guests have everything they need for a comfortable stay
Monitor inventory levels and promptly communicate shortages to management
Interact with guests in a courteous and professional manner, responding to their inquiries, requests, and special preferences with genuine enthusiasm and a willingness to exceed expectations
Inspect each room for maintenance issues, such as malfunctioning equipment or fixtures, and promptly report findings to the housekeeping supervisor for timely resolution
Maintain accurate records of completed tasks and any additional services provided to guests
Work collaboratively with fellow housekeeping members to ensure efficient room turnover and uphold consistent standards of cleanliness and presentation
Assist colleagues during peak times and support members when needed
Conduct thorough inspections of guest rooms to ensure that they meet the resort's meticulous cleanliness and presentation standards before being made available to guests
Present a polished and professional appearance, adhering to the resort's grooming and uniform standards at all times
Display a positive attitude and excellent communication skills while interacting with both guests and fellow team members
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary