Room Attendant - Housekeeper

Springhill Suites - Waterford • Waterford, CT

103d

About The Position

The Room Attendant is responsible for cleaning and maintaining guest rooms to ensure they meet established standards. This role involves greeting guests warmly, cleaning guest rooms according to standards within the allotted time frame, changing bed linens, replacing towels and other amenities, and ensuring overall guest satisfaction. The Room Attendant will also notify managers of any repairs needed in guest rooms, process guest items left in rooms according to lost and found policy, and practice safe work habits while following MSDS and OSHA standards. Additionally, the Room Attendant may perform house person and lobby attendant duties when short-staffed or during peak periods.

Requirements

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Benefits

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees