Room Attendant Housekeeper Lead

Ruttger's Bay Lake Resort•Deerwood, MN

57d

About The Position

Responsible for cleaning and inspecting guest rooms, lodge rooms and cabins. Along with supervising Room Attendants to make sure they are working efficiently and effectively. Perform outstanding guest service & maintain interdepartmental lines of communication and interact daily with guests and resort staff.

Requirements

Must be at least 16 years of age
Driver’s license preferred
Stand; walk; sit; kneel; lift; push; pull; climb up and down stairs; reach with arms and hands; move/lift objects weighing up to forty (40) pounds.
Must be able to withstand exposure to liquid and aerosol cleaning products containing various chemicals.
Is an indoor/ outdoor position. Must be comfortable working in all environmental conditions, including but not limited to, rain, extreme heat or extreme cold.
The scheduled end of shift is tentative and may require housekeeping to leave early or stay late.
Previous housekeeping/ environmental service experience beneficial
Previous supervisory work beneficial

Responsibilities

Supervise Room Attendants to ensure they are working efficiently and effectively
Inspect rooms and address deficiencies to meet cleanliness standards.
Train and mentor new Room Attendants.
Strip rooms of dirty linens and garbage.
Utilize dishwasher and other cleaning equipment as needed.
Clean and stock bathrooms; including but not limited to, mirrors, showers and tubs, toilets, sinks, countertops and floors.
Ensure guest rooms are properly stocked with necessary supplies.
Make beds, change pillowcases, and arrange bedding according to company standards.
Clean windows, wipe down common surfaces, vacuum, sweep, and mop floors.
Maintain a clean and organized golf cart or vehicle, ensuring it is stocked with necessary supplies.
Keep vacuums, cleaning caddies, and other housekeeping equipment in good condition.
Clean kitchen areas, including fridges/freezers, microwaves, ovens, stovetops, dishes, toasters, cupboards, tables, countertops, and floors.
If licensed, safely operate work vehicles or golf carts while adhering to company driving policies.
Follow proper lost and found procedures.
Assist in maintaining a clean and organized break room and work area.
Properly utilizes the ALICE app to update room statuses and maintenance reports.
Submit room reports daily.
Ensure compliance with all safety practices are followed.
Foster positive working relationships and communication with all departments.
All other duties as assigned.