Room Attendant (Full Time)

AccorHotel • HI

80d • $25

About The Position

The Room Attendant is responsible for ensuring we provide the highest level of cleanliness in our guestrooms. This includes cleaning guestrooms to include dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, and replenishing rooms with supplies. The role requires taking initiative to add a personalized experience for the guest, maintaining proper usage of cleaning supplies and equipment, accurately reporting room status reports throughout the duration of your shift, and taking ownership of guests’ privacy and belongings while ensuring exceptional service. The Room Attendant must work effectively and contribute positively to a team, keep linen closets, supply closet, and landing organized and clean, report damage or malfunction in hotel rooms/areas, and respond professionally, politely, and efficiently to requests from guests. Physical demands include using hands to lift, carry, or pull objects that may be heavy, maintaining excellent grooming and uniform standards, and following all department policies.

Requirements

• Warm and caring personality.
• Previous housekeeping experience is an asset.
• Basic understanding of the English language.
• Ability to anticipate and focus attention on guest needs.
• Excellent organizational skills and time management.
• Physical ability to perform tasks including stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, and speaking.

Responsibilities

• Clean guestrooms including dusting, making beds, and removing soiled linen.
• Retrieve clean linen from linen closets.
• Vacuum and clean bathrooms and inside windows.
• Replenish rooms with supplies.
• Take initiative to personalize guest experiences.
• Maintain proper usage of cleaning supplies and equipment.
• Accurately report room status throughout the shift.
• Take ownership of guests’ privacy and belongings.
• Work effectively and contribute positively to a team.
• Keep linen closets and supply areas organized and clean.
• Report damage or malfunction in hotel rooms/areas.
• Respond professionally and efficiently to guest requests.
• Lift and carry objects weighing up to 50 lbs.

Benefits

• Premium preferred provider medical/drug/vision benefits at competitive prices.
• Employer paid coverage for group life and accidental insurance coverage ($7,500).
• 401(k)/retirement saving plan & matching program.
• 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately.
• 50% discounts at hotel restaurants.
• 30% discount on retail items at Fairmont Store.
• 30% discount on services offered in Spa Without Walls.
• Employee discounts at Accor properties + Friends & Family rates.
• Complimentary meals in employee dining facility.

What This Job Offers

• Career Level: Entry Level