Room Attendant-Courtyard Boston

Coury HospitalityNorwood, MA
82d

About The Position

At Courtyard Boston Norwood/Canton, we offer contemporary comfort and thoughtful hospitality in the Boston suburbs. With well-appointed guest rooms, flexible meeting spaces, and a welcoming atmosphere, our hotel is a go-to destination for business and leisure travelers. Curators thrive in a guest-focused, team-oriented environment, where hospitality and service excellence are top priorities.

Requirements

  • Fluency in English.
  • Organizational skills.
  • Ability to follow instructions accurately.
  • Ability to work with a minimum of supervision.
  • Ability to maintain excellent attendance and punctuality.
  • Ability to be well groomed, clean and neat.

Nice To Haves

  • Previous Housekeeping experience helpful.

Responsibilities

  • Clean and disinfect assigned guestrooms including bathrooms.
  • Dust furniture; vacuum carpeting, area rugs, draperies and upholstered furniture; make beds and change sheets; sweep, mop and wash floors; pick up debris and empty trash containers.
  • Spot cleans walls and doors as required.
  • Tidies guest's personal belongings as required.
  • Clean public spaces as needed.
  • Restock towels and all supplies that are needed in the rooms.
  • Replace facial, toilet tissue and bathroom amenities in correct amount and location.
  • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company safety/sanitation requirements.
  • Maintain complete knowledge of correct maintenance and use of equipment.
  • Use equipment only as intended.
  • Maintains cart and linen rooms in a safe and orderly fashion.
  • Report all maintenance problems for guest satisfaction.
  • Responsible for keys assigned to them.
  • Responsible for turning in all lost and found articles to the Housekeeping Office to be logged.
  • Comply with all Company policies and procedures, including all safety and sanitation policies.
  • Works in a safe manner when handling heavy loads or heavily soiled linen, including using PPE’s.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Ensure uniform and personal appearance are clean and professional.
  • Understands the emergency procedures for the Housekeeping department and the entire Hotel.
  • May be required to work evenings, weekends, and/or overtime.
  • Additional tasks and responsibilities may be assigned at the discretion of the manager.
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