Room Attendant 2

Pyramid Global HospitalityTampa, FL
Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. Their "People First" culture is reflected in their approach to employee development, benefits, and building meaningful relationships. They offer comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. The company is committed to providing ongoing training and development opportunities across its over 230 properties worldwide. Hotel Flor Tampa Downtown, a Tapestry Collection by Hilton property, is a key part of the Pyramid Family, featuring 210 guest rooms and 13,042 sq ft of meeting space. The hotel aims to be a premier employer, with every team member contributing to outstanding service and memorable guest experiences. The Room Attendant role is crucial for maintaining the hotel's cleanliness, which is a primary factor in guest satisfaction and recommendations. This position is considered the "Heart of the House," providing essential services for guests to relax and enjoy their stay. Experienced housekeepers have opportunities for advancement into supervisory or management roles such as Housekeeping Supervisors, Managers, or even Executive Housekeeper.

Requirements

  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions
  • Ability to move, traverse, position self to reach corners on floors and high places
  • Ability to observe conditions, detect odors
  • Ability to position and navigate carts weighing up to 100 lbs in tight spaces
  • Ability to operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Ability to lift, carry and position loads of at least 25lbs
  • Ability to work holidays and weekends

Nice To Haves

  • Housekeeping experience desirable

Responsibilities

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Keep work cart orderly and properly stocked
  • Proper utilization of equipment supplies and guest amenities
  • Thorough cleanliness and sanitation of assigned guest areas
  • Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
  • Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
  • Respect for guests’ property should always be exercised
  • Responsible care of equipment
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
  • Remain alert, courteous, and helpful to the guests and co-workers always
  • Perform other related duties as requested by Floor Supervisor

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
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