Jamul Casinoposted 2 months ago
Jamul, CA
Performing Arts, Spectator Sports, and Related Industries

About the position

The position involves providing friendly, fast, and helpful service to Guests and Team Members in a banquet setting. Responsibilities include setting up event spaces, assisting with food and table preparations, greeting and seating Guests, replenishing food stations, and ensuring exceptional service throughout the event. The role requires compliance with sanitation regulations and company policies, as well as cleaning up after events and assisting with inventory tasks.

Responsibilities

  • Provide friendly, fast, and helpful service to Guests and Team Members.
  • Meet and greet Guests in a friendly and warm manner.
  • Setup event space, buffets, food and beverage stations as set by the event BEO and Company standards.
  • Assist with food and table preparations for the event including linens, place settings, polished silverware, glassware, etc.
  • Greet and assist Guests upon arrival helping with seating and beverage service.
  • Replenish buffets and food stations efficiently and in a timely manner.
  • Have knowledge of the plated dinners and adequately present to Guests with synchronized service.
  • Provide exceptional service, check-in regularly and respond promptly to Guests by anticipating needs such as refilling drinks, clearing plates, etc.
  • Communicate with the Banquet & Event Assistant Manager as well as other Servers and event organizers.
  • Clean up venue after event ends and assist with inventory, food storage and other closeout tasks.
  • Comply with sanitation regulations and safety standards.
  • Adhere to Company policies and standard procedures.
  • Other duties as assigned.

Requirements

  • Some experience preferred, 1-2 years banquets or related field.
  • Able to work in a high energy and fast paced work environment.
  • Able to multi-task while maintaining a sense of urgency.
  • Accuracy and high attention to detail as well as project a friendly and helpful attitude.
  • Able to work as part of a Team, demonstrate honesty and integrity.
  • Must be dependable and timely and be able to work a flexible schedule.
  • High standard of personal appearance and hygiene.
  • Excellent guest service/communication skills.
  • Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
  • Ability to earn and maintain TiPS certification.
  • Ability to earn and maintain RBS Certification within 60 days of employment.
  • Ability to earn and maintain a current Food Handlers Card.
  • Must be able to acquire and maintain appropriate gaming license.
  • Able to lift 30-50 lbs. Able to stand, walk, lift, twist, and bend for up to 8 hours a day.
  • Able to climb stairs while carrying 15-30 lbs.
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