Rooftop Pool Server

Sage Hospitality•Savannah, GA

3d•Onsite

About The Position

Under general supervision, delivers exceptional, personalized food and beverage service to guests in a luxury rooftop pool environment. Creates a refined, relaxed, and memorable guest experience while maintaining the highest standards of hospitality, presentation, and attentiveness.

Requirements

High school education or equivalent.
Minimum 3 months of serving experience; luxury hotel, resort, or poolside service experience preferred.
Strong understanding of food and beverage service, with emphasis on upscale or high-volume environments.
Knowledge of cocktails, wine, and poolside dining service preferred.
Ability to multitask and remain composed in a fast-paced, outdoor setting.
Excellent communication and interpersonal skills.
Strong attention to detail and commitment to guest satisfaction.
Ability to handle cash and process transactions accurately.
Fluent in spoken and written English.
Ability to remain professional and tactful in high-pressure or guest-facing situations.

Responsibilities

Provide attentive poolside service, including greeting guests, presenting menus, and taking food and beverage orders in a timely and professional manner.
Deliver food and beverages to lounge chairs, cabanas, and poolside seating with a focus on presentation and guest satisfaction.
Anticipate guest needs and preferences, offering recommendations and ensuring a seamless, elevated experience throughout their visit.
Maintain consistent engagement with guests, ensuring service standards meet or exceed luxury hospitality expectations.
Accurately input orders, manage guest checks, and process payments in accordance with established procedures.
Maintain cleanliness and organization of poolside service areas, including lounges, cabanas, and service stations.
Perform opening and closing side work, including restocking supplies, polishing glassware, and preparing service areas.
Demonstrate strong knowledge of menu offerings, including cocktails, wines, and seasonal specials, to confidently guide guest selections.
Adhere to all health, safety, and sanitation standards, including poolside-specific guidelines.
Respond promptly and professionally to guest inquiries, concerns, or special requests.
Maintain a polished, professional appearance and uphold brand standards at all times.
Work collaboratively with bartenders, kitchen staff, and pool attendants to ensure smooth service operations.
Attend pre-shift meetings to stay informed of daily offerings, VIP guests, and operational updates.
Perform other duties as assigned by management.