Rockford - Lawn Care Branch Manager
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About The Position
Naturescape is seeking to hire a Branch Manager in Rockford, IL to lead a developing branch to continued growth and success. Are you looking for a long-term career in lawn and landscape care with a stable, family-owned business? Would you like to be a valued and respected member of a close-knit team? If so, look no further! A Naturescape Branch Manager enjoys a variety of responsibilities, and no two days are often the same. As a branch manager, you will strategically divide your time between maximizing your branch's production in the field, increasing sales, and developing your employees. You will meet with your branch employees on a weekly basis as a group to review technical information, sales strategies, and service methods. You will also spend time with your specialists individually, training and guiding them to excellence. You will do this with every specialist, from the veterans who are looking to maximize their performance to the brand-new specialists you interview and hire to keep your branch fully staffed. You will actively guide and direct your administrative assistants, ensuring they can offer customers the highest level of service and education. These assistants will not only interact with your customers and generate sales for your branch, but they will also help you to keep the office organized and running efficiently. When you're in the office, you'll work to help your specialists maintain efficient routes, and will use the wealth of data at your disposal to strategize, make the most efficient use of your specialists' time, and keep your branch's services on schedule. You may also be in contact with customers yourself, helping to resolve concerns and ensuring their satisfaction. Outside of the office, you'll typically have multiple opportunities to drive your branch forward, including auditing the work of your specialists and meeting with customers to discuss concerns, as well as performing services for customers yourself. Finally, you will regularly assess the needs of your branch, taking initiative to make the best choice for your employees and your customers.
