Rock Wall Specialist

Dick's Sporting Goods • Baton Rouge, LA

103d

About The Position

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams. If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

Requirements

• Prior retail experience preferred.
• Climbing certification required.
• Applicants must be at least 18 years old to comply with applicable labor laws and job-specific requirements.

Responsibilities

• Drive the engagement, training and educational programs for both teammates and customers in all aspects of climbing.
• Monitor climbing activities and provide assistance to climbers.
• Direct the workflow and oversee the daily operations of the climb department under the direction of the Lead and the Assistant Store Manager.
• Drive results, ensuring Company standards, and assist in other operations as needed.
• Provide the highest level of customer service within the department while engaging in behaviors that align with the company's service and selling standards.
• Ensure the customer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge.
• Instruct climbing techniques for explorers of all ages and experience levels.
• Teach instructional lessons as needed or requested.
• Uphold company standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods.
• Assist Climbing lead with team-building events at the rock wall with guides.
• Identify and correct any safety concerns with the rock wall and climbing equipment.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Maintain confidentiality of all Company information.
• Create an inclusive store environment where everyone feels welcome, safe, and is treated with respect.
• Support the team across the store.
• Perform other tasks as assigned by management.
• Assist in creating, maintaining and ensuring compliance of safety related standard operating procedures for the building, service areas, climbing wall and field.
• Ensure the safety and security of teammates, athletes and property per local regulations.
• Ensure all certifications are completed and up to date.

What This Job Offers

• Job Type: Part-time
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers