Robotics Testing and Deployment Manager (janitorial cleaning equipment)

Kellermeyer Bergensons Services • Bentonville, AR

99d • $90,000 - $90,000 • Hybrid

About The Position

KBS Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service. This position is a hybrid role requiring the candidate to live in Northwest Arkansas (Bella Vista, Rogers, Bentonville, Lowell or Springdale) and involves 3-4 days on-site and 1-2 days remote. The salary for this position ranges from $90,000 to $90,000, based on market data and intended to provide a general guideline. Actual compensation may vary depending on experience, qualifications, skills, internal equity, and geographic location. The final offer will be determined through a comprehensive evaluation during the hiring process.

Requirements

• Experience in commercial cleaning and knowledge of cleaning protocols and equipment.
• Experience managing or supporting retail cleaning operations in high-traffic environments.
• Hands-on experience with emerging technologies, particularly robotic cleaning systems.
• Strong observational and analytical skills.
• Excellent communication skills.
• Detail-oriented and proactive.
• Leadership background - ability to manage a team.
• Bilingual in English and Spanish preferred with ability to collaborate with multilingual teams.

Nice To Haves

• Bachelor's degree, or actively pursuing a degree in Engineering, Computer Science, Business, or a related field preferred.
• High school diploma or equivalent +5 years of related experience.

Responsibilities

• Conduct hands-on testing of robotic cleaning equipment in real-world settings to assess navigation, obstacle avoidance, cleaning effectiveness, and reliability.
• Monitor robotic behavior during operations and identify performance gaps, mechanical issues, or software errors.
• Analyze data and translate observations into actionable recommendations.
• Document performance metrics and findings in clear reports to inform product decisions and deployment strategy.
• Collaborate closely with the Tech Product Specialist to share field insights, review field findings and assess the solution's readiness and suitability for broader deployment.
• Evaluate user experience (setup, training needs, ease of use, etc.).
• Lead deployment efforts at campus facilities, including site readiness checks, robot mapping, and performance optimization.
• Serve as Robotics Subject Matter Expert (SME) for field teams, troubleshooting issues and guiding operational best practices.
• Partner with regional managers, supervisors, and cleaning teams to ensure robots are fully integrated into routine cleaning processes.
• Provide on-site training using a 'train-the-trainer' approach to build robotic fluency among operations leaders.

Benefits

• Medical, dental, vision, prescription drugs, and more.
• Paid Time Off.
• Paid Holidays.
• Sick Time.
• Life Insurance.
• Short Term Disability - Employer paid.
• Long Term Disability.
• Supplemental Health Insurance (E.G., Accident).
• 401k plan with a match or Non-qualified Deferred Compensation Plan.
• Pet Insurance.
• PerkSpot Discount Program - discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree