Robotics Systems Engineer I, Tech Deployment

Amazon•Austin, TX

2d•Onsite

About The Position

Are you enthusiastic about the latest advancements in industrial automation and robotics? Would you like to play a vital role in Amazon's investment in advanced technologies? If you have a passion for making an impact on the future today, consider joining Robotics Delivery & Packaging Innovations (RDPI) Technology Deployment team within Amazon Robotics (AR) org. In RDPI, we have the unique role and privilege of deploying leading edge industrial robotics and customer fulfillment technologies across North America Stores operations. We raise the bar on the speed, quality and cost of deploying industrial technologies at scale across North America, functioning as the field team who plan, execute and launch the technologies that our internal design and product strategy partners in RDPI develop. Project durations vary from a few days to several months, with travel across North America. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more. As a Systems Engineer I, you will work with a team of 1-5 engineers and collaborate with an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment that may be in various phases of the product life cycle. These deployments require extensive collaboration with various stakeholders, including third-party installers, contracted engineers, construction, hardware, software, IT, and other partner teams. Strong communication skills are essential for interacting with both internal and external partners and customers. As an Amazonian, you must demonstrate independent initiative to identify and solve problems in real time during deployments. A strong technical understanding, love for field work, and a keen interest in diving deep into the understanding of Amazon’s robotics systems are key attributes for this role. Relocation to Amazon Corporate offices in Seattle, Boston, Nashville or Austin will be required for the role.

Requirements

Bachelor's degree or above in Mechanical, Electrical, Industrial Engineering, or related STEM field
1+ year’s experience with technical drawings and/or reading CAD models (mechanical and electrical)
1+ year’s Experience working on mechanical, electrical, IT networked, or software systems
Understanding of data collection, reporting processes, and ability to make data-driven decisions
Ability to read technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports
Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc
Ability to read and develop technical documentation and process instructions
Ability to handle multiple competing priorities in a fast-paced environment
Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally
Must be proficient in standard office software tools and processes

Nice To Haves

Experience in analyzing data to drive decisions
1-3 years of experience working in a field engineering, construction, manufacturing, or warehouse environment
Proven experience working on hardware integration or complex mechanical-electrical or networked industrial equipment. Knowledge of specific robotic equipment (Fanuc, ABB), and Allen Bradley PLC experience
Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
Ability to take independent initiative when presented with a business need
Certified in OSHA, ANSI, or other Automation Safety Certifications. Familiarity with LEAN or Six Sigma, certifications are a plus

Responsibilities

Support and guide installation of robotics, packaging and sortation technologies at Amazon fulfillment centers
Develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely
Manage technical ambiguity around integration of work cells in fulfillment centers
Collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams
Travel to project sites and collaborate both virtually and in person to ensure all business stakeholders are aligned on program status
Manage day to day project scheduling and budget management
Work on continuous improvement activities to improve the projects in your space
Generate and implement continuous improvement ideas around work-scopes
Travel to both live warehouses and new construction sites, the scopes may vary significantly in length and include heavy travel
Travel to project sites across North America, upwards of 75% or more