Amazon.com-posted 4 months ago
$74,100 - $188,100/Yr
Full-time • Entry Level
North Reading, MA
5,001-10,000 employees
General Merchandise Retailers

Working at Amazon Robotics Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply industry leading advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun. The System Engineer plays a crucial role in the Amazon Robotics deployment team. They oversee the installation, troubleshooting, integration, and commissioning of Amazon Robotics equipment in new and existing fulfillment centers (FCs). This field engineering based position demands strong technical skills for deploying robotic equipment, including working with mechanical systems, electrical, configuring networking, and coordinating software systems. While training is provided on the specific systems that the engineers will be working on, a candidate should have foundational knowledge of robotics, networked mechanical systems, and electrical systems. System engineers will work with a team of 1-5 engineers and collaborate with an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment. These deployments require extensive collaboration with varies stakeholders, including third-party installers, contracted engineers, construction, hardware, software, IT, and other partner teams. Strong communication skills are essential for interacting with both internal and external partners and customers. As an Amazonian the candidate must demonstrate independent initiative to identify and solve problems in real time during deployments. They will also drive continuous improvement initiatives to avoid recurrences. Systems engineers will be deploying the robotic systems in various phases of a product life cycle. When supporting new products, the candidate require to lead the development of process documentation and modifying the existing processes. Strong technical understanding, love for field work, and a keen interest in diving deep into the understanding of Amazon's robotics systems are key attributes for this role. As an Amazonian, the ability to recognize process gaps and take ownership in developing solutions are important. Project duration can range from a few days to several months and include travel across the US. International work is available for candidates interested in pursuing. This position requires 75% travel. Valid US drivers' license required.

  • Support and guide installation of robotic technologies at Amazon fulfillment centers.
  • Develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely.
  • Generate and implement continuous improvement ideas around their work-scopes and lead teams of other engineers on projects.
  • Oversee and resolve escalations during robotics deployment including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
  • Responsible for delivering projects by owning key KPIs around on-time delivery, cost, quality, safety, and sustainability.
  • BS degree in Engineering or closely related STEM field.
  • Experience working on mechanical, electrical, IT networked, or software systems.
  • Understanding of data collection, reporting processes, and ability to make data-driven decisions.
  • Ability to read technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports.
  • Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
  • Ability to read and develop technical documentation and process instructions.
  • Ability to handle multiple competing priorities in a fast-paced environment.
  • Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally.
  • Must be proficient in standard office software tools and processes.
  • 1-3 years of experience working in a field engineering, construction, manufacturing, or warehouse environment.
  • Proven experience working on hardware integration or complex mechanical-electrical or networked industrial equipment.
  • Ability to demonstrate past use of data to drive decision making processes.
  • Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP).
  • Ability to take independent initiative when presented with a business need.
  • Knowledge of robot specific experience (Fanuc, ABB), Allen Bradley PLC experience. C++, Python, Java, etc.
  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
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