As a Robotics and Reliability Engineer, you'll be the technical point of contact (POC) for diagnosing and resolving on-site issues. You'll work directly with our robotic systems, acting as the first line of defense for a wide range of technical challenges, from system-level glitches to software and connectivity problems. Your role goes beyond just fixing things. We're looking for someone who can proactively identify systemic weaknesses and architect long-term solutions. You'll lead projects from end to end, driving improvements through automation, process enhancements, and cross-functional collaboration. A key part of the role will be to develop clear data visualizations that help the entire team understand problem trends and make data-driven decisions. Additionally, you'll serve as a technical mentor for our Houston team, sharing your knowledge to improve our collective problem-solving capabilities and building foundational infrastructure.