Robotic Operations Technician

Rugged Robotics•Houston, TX

119d•Onsite

About The Position

At Rugged Robotics, we’re on a mission to modernize commercial construction with innovative, reliable solutions that transform how projects are built. Through automation and precision, we empower crews to deliver work faster, safer, and smarter. Joining our team means more than just building and operating robots; it’s an opportunity to help reshape an industry that touches every community. We’re looking for curious builders and problem-solvers who are ready to embrace responsibility, tackle challenges directly, and grow as part of a collaborative, multidisciplinary team. Role Overview The operations team is the face of Rugged Robotics in the field. They bring our mission to life by deploying our robots and supporting customers hands-on to deliver a consistent, precise, and reliable layout. As a Robotic Operations Technician, your primary responsibility will be operating robots at customers’ job sites, dynamically blending technology, teamwork, and a solution-oriented mindset to have a direct impact on how projects get built. When not in the field, you’ll work from our Houston HQ in East Downtown, preparing for the next project while sharing insights from the field that inform our engineering roadmap and sales process. What You’ll Do Travel frequently (up to 90%) across the United States to deploy and operate our robot on active construction sites Use a tablet to operate and monitor robotic systems Troubleshoot technical issues (mechanical, electrical, or software-related) on the spot Collaborate with the engineering team to report field insights and propose product improvements Become an expert in our system to deliver accurate layouts to customers Represent Rugged Robotics professionally and confidently while on-site with clients You Are Energized by extensive travel (up to 90%) and hands-on work with customers in the field An effective communicator who builds trust with stakeholders both on-site and at HQ Motivated to deliver exceptional service that consistently exceeds customer expectations Thrive on learning new technologies and expanding your knowledge of robotic systems across software, mechanical, and electrical disciplines Proactive about improving tools, processes, and customer experiences through initiative and problem-solving

Requirements

Authorized to work in the U.S.
Based in (or willing to relocate to) Houston, TX
Hold a valid U.S. driver’s license
Willing to frequently travel on domestic U.S. airlines (up to 90% of the time)
Able to transport robots and equipment as needed
Comfortable working outdoors in all weather conditions on active construction sites
Capable of navigating uneven ground, scaffolding, ladders, and stairs
Prepared to wear personal protective equipment (PPE) for extended periods
Physically capable of performing essential job functions with or without reasonable accommodation

Nice To Haves

Strong communication and customer service instincts
Exposure to mechanical design, assembly, scripting, or electrical wiring
Previous experience with robotics, automation, or complex machinery
Past field experience in construction or other technical environments
Prior exposure to mechanical design, assembly, software scripting (Python a plus), and electrical wiring

Responsibilities

Travel frequently (up to 90%) across the United States to deploy and operate our robot on active construction sites
Use a tablet to operate and monitor robotic systems
Troubleshoot technical issues (mechanical, electrical, or software-related) on the spot
Collaborate with the engineering team to report field insights and propose product improvements
Become an expert in our system to deliver accurate layouts to customers
Represent Rugged Robotics professionally and confidently while on-site with clients