Robotic Integration Associate

Neocis•Los Angeles, CA

1d•Onsite

About The Position

Neocis is an established start-up revolutionizing dentistry with Yomi, the first, and only FDA cleared robot for assisted dental surgery. The company collaborates closely with leading clinicians to develop innovative technologies that help advance patient care and improve quality of life. Based in Miami, Florida. Neocis is venture-backed with funding from several prominent investors. What’s in it for you? You’ll thrive in our innovative and collaborative environment Make an immediate impact on life-changing technology Avoid silos and “not my job” mentality in our smaller, fast paced, startup environment We offer sabbatical, parental leave and unlimited PTO policies Generous 401K plan with 4% company match Comprehensive benefits package that includes medical, dental and vision The Role: Robotic Integration Specialist – Yomi Robotic Guidance System The Robotic Integration Specialist plays a key role in driving successful adoption and utilization of the Yomi Robotic Guidance System within dental practices. This individual is responsible for full-cycle account management, blending clinical sales expertise with technical support and customer success. Primary responsibilities include overseeing seamless system implementation, delivering hands-on training to dental teams, and supporting ongoing clinical integration to maximize robotic-assisted implant procedures. This is a high-impact, client-facing role at the forefront of dental innovation.

Requirements

Bachelor’s Degree or Equivalent
Minimum 2 years sales/B2B experience
Experience in a clinical environment using complex medical devices
Comfortable working with medical professionals as well as sales, marketing, and engineering
Ability to explain complicated technical information in simple terms
Excellent troubleshooting skills
Team player with excellent communication skills, including written and verbal
Experience with Google Docs
Willingness to travel on a regular basis to support multiple accounts
Clean driving record required

Nice To Haves

Clinical and/or operating room experience
Experience with medical devices that involve a significant software component
Familiar with CT scans and 3D imaging
Start-up experience preferred
Dental and/or private practice experience preferred

Responsibilities

Clinical Training Deliver hands-on, in-practice training to ensure new and existing dental teams are proficient in pre-operative planning, intra-operative workflows, and post-operative protocols using the Yomi Robotic Guidance System. Utilize “Train the Trainer” methodologies to empower key clinical staff within practices to become internal Yomi champions. Conduct retraining when practices experience staff turnover.
Clinical Support & Utilization Growth Provide on-site clinical case support and guidance during robotic-assisted dental implant procedures to ensure safe and effective use of the Yomi platform. Drive consistent system utilization by identifying barriers, coaching staff, and developing customized support strategies to increase implant volume and efficiency.
Account Management &; Business Development Manage and grow 20-30 assigned customer accounts by maintaining strong, ongoing relationships with dental providers, office managers, and surgical teams. Conduct Quarterly Business Reviews (QBRs) with priority around capturing quarterly implant usage for all implants placed by each practice and updating the business plan in HubSpot Analyze performance trends, identify growth opportunities, and build action plans to meet volume and utilization goals. Collaborate with the Robotic Business Director to develop and execute sales strategies that align with customer needs and business targets. Maintain an active sales and utilization forecast, tracking weekly, monthly, and quarterly case volumes to exceed personal and regional targets.
Education & Events Coordination Plan and execute in-office education events, hands-on workshops, and local trade shows to promote the value of robotic-assisted implant dentistry. Represent Neocis and the Yomi platform at dental conferences and events to support sales, education, and awareness.
Sales Partnership with the Capital Sales Team Partner with the capital sales team to support lead generation, attend prospect demos and events, and drive system adoption in the field. Identify opportunities for procedural expansion or membership upgrades. Generate Leads towards capital sales opportunities with current customer base
Cross-Functional Collaboration Provide valuable field feedback to marketing, engineering, and product development teams to inform product improvements and messaging. Support internal initiatives that improve customer experience, training efficacy, and operational efficiency.
Operational Excellence & Compliance Maintain accurate CRM documentation, QBR notes, and visit reports to ensure high visibility across the organization. Adhere to all Neocis quality and safety procedures, and consistently identify areas for process improvement.