roaster operator, Starbucks Roastery New York

Starbucks Coffee Company•New York, NY

17d•Onsite

About The Position

This job contributes to Starbucks' success by operating the coffee roasting system at Starbucks Reserve Roastery in New York. In addition to roasting the world's finest coffee, supporting the operation with autonomous maintenance, inventory management, and engaging with customers during the roasting process is critical to our success. Models and acts in accordance with Starbucks guiding principles.

Requirements

Operation of processing equipment using computer-based control systems (3 years)
Gathering, recording and reporting on operational and quality metrics (2 years)
Regulated food manufacturing environment (2 years)
Performing quality tests using analytical tools (1 year)

Nice To Haves

Operation of manufacturing platforms (roasting, grinding, green coffee delivery or roasted coffee delivery) (2 years) - Preferred

Responsibilities

Operate the green and roasted coffee platforms of the Advanced Coffee Roasting System (ACRS).
Audit and document silo and system status and other quality benchmarks.
Perform troubleshooting, preventive maintenance, and sanitation procedures.
Conduct internal recall investigations for products not meeting specifications.
Ensure compliance with Starbucks roast profiles.
Participates in tastings (cuppings) to develop and maintain coffee expertise.
Maintain regular and consistent attendance and punctuality.
Assess current and future schedule requirements against actual loading, roasting, and packaging status. Works with supervisor to modify the roasting schedule as needed to support immediate and future packaging requirements.
Maintain records for food defense, food safety, quality, and safety processes.
Support cost reduction goals by identifying and acting upon potential roadblocks and process improvements to reduce downtime, scrap, and product not meeting specifications. Re-blends coffee in accordance with established guidelines.
Engage with customers and partners to educate and excite them about the roasting process.
Demonstrate passion for coffee and convey that excitement to customers and partners.
Operate the roasters manually to provide an ‘Artisan’ roasting experience. This requires roasting without controls while proactively engaging with others.
Conduct coffee education workshops for the public.
Utilize sample roasters to roast small batch coffees or to train customers on roasting progression.
Order and receive all needed materials in partnership with supervisor
Provides legendary customer service.

Benefits

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
You will also have access to backup care and DACA reimbursement.
Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.