Roadside Service Technician, Battery

AAA Oregon-Idaho • Portland, OR

73d • $22

About The Position

As a Roadside Service Technician (Battery/Light Service) for AAA Oregon/Idaho, you’ll be operating a AAA-owned service truck within the Portland metro area, responding to roadside assistance requests from AAA members. Your job is to provide outstanding service while working with members to safely and quickly find the best solution to their issue. Our focus is to keep them ‘On the Go’ by providing options such as tire changes, fuel delivery and minor mechanical repairs. AAA is a not-for-profit, service-based organization. AAA is famous for our roadside assistance and is the number one reason why members join and continue to renew. Your job as a roadside hero is critical to our success. Your sense of urgency, expert training, and desire to help others builds amazing relationships with our members on a daily basis.

Requirements

• 2+ years of driving experience with an excellent driving record required.
• Valid drivers’ license required; position does not require a CDL.
• Successful completion of a criminal background screening, DMV background screening, employment verification, and pre-employment drug screen (including cannabis) required.
• Roadside Battery Technicians must be 18 years or older.
• 2+ years of customer service experience required.
• Automotive repair or technology experience preferred.
• Tow experience preferred; excellent training program provided.
• Able to balance, bend, kneel, and lift up to 75 pounds.
• Self-motivated with a sense of urgency and desire to help others.
• Ability to problem solve and stay positive and calm under pressure.

Nice To Haves

• English/Spanish bilingual skills a plus but not required (additional pay for bilingual skills).

Responsibilities

• Operate a AAA-owned service truck within the Portland metro area.
• Respond to roadside assistance requests from AAA members.
• Provide outstanding service while working with members.
• Safely and quickly find the best solution to members' issues.
• Perform tire changes, fuel delivery, and minor mechanical repairs.

Benefits

• Generous employee and family health and dental insurance (75% employer paid!).
• Up to 9% 401(k) employer contribution.
• Life/disability insurance.
• Free AAA membership.
• Professional advancement opportunities.
• Quarterly safety and other incentives.

What This Job Offers