Roadside Assistance Driver (57275)

AAA Northeast • Millbury, MA

7d • $22 - $25

About The Position

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century. Full-time Tow Truck Operator (Flatbed) and Battery Service Driver positions available out of our Millbury MA location Prior experience NOT required. CDL is NOT required. Positions available on SECOND and THIRD SHIFT. Compensation: $21.50 - $24.75 hour along with full benefits & incentives. Rate range includes differentials. Additional $2.50 per hour overnight differential added on any hours worked between 10pm and 6am. Additional $1 per hour weekend differential for any weekend hours worked. Additional $1.50 per hour evening differential for any hours worked between 6pm and 10pm. Differentials CAN be combined! As a AAA Roadside Technician, you will be responsible for providing safe, best-in-class roadside solutions for AAA members. Our drivers are responsible for responding to member requests for roadside assistance. They ensure member safety, vehicle security, and education to members on possible vehicle issues. In this role, you will provide minor mechanical assistance in an attempt to get the member’s vehicle safely back on the road. If not successful, you will then safely tow the disabled vehicle to a member requested destination. You will be considered a hero to several people each and every day!

Requirements

• Active and valid driver’s license issued by only one state or jurisdiction. Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy.
• Ability to obtain and maintain a DOT medical certificate.

Responsibilities

• Respond to AAA member’s requests for roadside assistance
• Communicate with dispatchers to determine logistics, service to be performed, and ETA
• Greet stranded AAA member on scene, ensure their safety, provide reassurance and/or advice to members who are fearful or anxious, and assess the overall situation with member & vehicle.
• Assess the safety of the scene where service is to be performed, ensuring a safe environment for you, the member, and the service.
• Provide minor mechanical assistance using provided tools/gear. Common tasks include (but are not limited to) battery boosts, tire changes, battery replacements, and lock-outs.
• If towing is required, you will safely tow the member’s vehicle in accordance with AAA policies & procedures using AAA’s state-of-the-art tow vehicles (flatbed or wrecker).
• Occasionally support other fleet locations, and have the flexibility to work nights, extended hours, weekends, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees