Road Supervisor

MV Transportation•Chicago, IL

1d•Onsite

About The Position

MV Transportation is seeking a Road Supervisor to monitor street operations in accordance with client, operations, and safety department requirements. This role involves conducting site checks, road observations, and vehicle inspections, as well as monitoring on-time performance and schedule adherence. The Road Supervisor will also respond to accidents and incidents, assist in managing situations, collect information, and ensure proper post-accident procedures including drug and alcohol testing. Other duties include filling vacant shifts, conducting gate checks, identifying rerouting needs, ensuring operator fitness for duty, assisting operators with problems, and providing feedback to safety and operations departments to improve service and address potential hazards. The supervisor will also assist in determining accident preventability and making training recommendations.

Requirements

High School diploma or equivalent.
Certifications according to local contract requirements.
Previous passenger transportation in current project or similar environment required.
Excellent safety and service record.
Knowledge of local training program and local operations.
Familiarization with service area.
Knowledge of client and service performance requirements.
Ability to manage emergency situations.
Knowledge of project specific vehicles, components and data/communications systems.
Knowledge of State and Federal regulations and corporate safety programs and policies.
Ability to read, write and speak English.
Ability to communicate effectively and work with all departments.
Ability to work independently and objectively.

Nice To Haves

Previous training and/or field supervision experience preferred but not required.

Responsibilities

Conduct site checks and road observations according to client and local policy.
Document findings accordingly and provide necessary reports to project staff.
Conduct wheelchair securement and vehicle cleanliness checks on in service vehicles.
Monitor street operations for on-time performance and schedule and route adherence.
Provide customer information for site personnel and at key locations.
Respond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to contract specifications and minimizing passenger disruptions.
Accompany operators to medical facilities as required after accident or injury, ensure proper administration of post-accident drug and alcohol testing.
Fill vacant shifts as necessary to ensure full service delivery.
Conduct gate checks at pull-out or pull-in times ensuring on-time service and proper completion of necessary paperwork including manifests and pre- and post-trip inspections.
Identify potential rerouting required as a result of traffic, construction or accident situations.
Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
Assist operators with service or passenger problems.
Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures.
Assist in determination of preventability of accidents and incidents and make recommendations for future training based on individual events or on system trends.
Accurately document all field observations and ensure file maintenance.

Benefits

Medical, Dental and Vision benefits for all qualified employees and their dependents (1st day of the month after 60 days of service with the company)
Teamsters Health Clinic while actively working
401k with company match
2 Personal Days Off after completing 1 year of employment (contingent upon appropriate attendance)
3 Personal Days Off after completing 3 years of employment (contingent upon appropriate attendance)
4 Personal Days Off after completing 5 years of employment (contingent upon appropriate attendance)
40 hours of paid Sick time after 12 months of employment
Up to 5 paid days of jury duty service after 12 months of employment
Up to 3 days of Bereavement Leave for qualifying family members
8 paid holidays
Paid vacation for full-time Road Supervisors: 6 months - 3 years will accrue 1.54 hours with an annual cap of forty (40) hours per calendar year.
Paid vacation for full-time Road Supervisors: 3 - 4 years of service will accrue 3.08 hours with an annual cap of eighty (80) hours per calendar year.
Paid vacation for full-time Road Supervisors: 4 or more years of service will accrue 4.62 hours per pay period and have an annual cap of one hundred-twenty (120) hours per calendar year.