Road Service Technician

Liftorporated•Harrisburg, PA

2d•Onsite

About The Position

Lift, Inc. is Central Pennsylvania's exclusive material handling dealer for Toyota and Crown Forklift Trucks. We are a full-service material handling supplier; specializing in equipment sales and service, warehouse products, and fleet management. Starting as a forklift service company, we have evolved into a trusted partner for our warehousing and distribution customers across Central Pennsylvania. LIFT, INC. OFFERS AN EXCELLENT COMPENSATION AND BENEFIT PLAN INCLUDING: 100% Employee Owned Company Competitive salary Medical, dental and vision insurance plans 100% company paid short term and long term disability coverage 401(k) Plan with company match Company paid life insurance with optional additional coverage Paid holidays and Paid Time Off (PTO) Professional work environment Road Service Technician The Road Service Technician is responsible for troubleshooting, diagnosing and repairing lift equipment, as well as performing all assigned planned maintenance (PM) on customer equipment as well as recommending service as needed. The Road Service Technician will be responsible for a company-owned service van and will be required to maintain the van and parts inventory it contains.

Requirements

Must be over the age of 18
High school diploma or Technical Degree in automotive field or equivalent field
A minimum of three (3) years of relevant mechanical, electrical and hydraulic experience
Must have a valid driver's license and good driving record

Nice To Haves

Experience working on automotive or industrial equipment
Welding, diesel, gas engine and welding experience
Critical thinking and problem solving skills
Ability to work independently
Good organizational, time management and customer service skills
Ability to work accurately and meet deadlines
High level of professionalism and the ability to follow up
Positive and friendly attitude toward customers and fellow team members
Ability to follow directions both written and verbally
Ability to use electronic devices for document submission
Basic computer skills
Ability to remain calm in stressful situations

Responsibilities

Identifying the general mechanical failure based on customer concern and testing
Completing the appropriate repairs in the safest and most efficient manner, then testing the equipment to ensure it is working properly
Driving to and from locations (i.e. customer sites, parts pickups, etc.) to address on-site needs of customers
Maintaining company van by performing regular service work such as oil, tire and brake changes as well as ensuring overall cleanliness
Maintaining accurate inventory requirements by submitting proper documentation to the appropriate work order, noting the parts and coordinating with the parts department to retrieve replacements as needed
Completing each item on PM checklist, making sure all safety decals are legible and operator/safety manuals are present and legible
Making necessary repairs (with customer approval) and other basic maintenance as needed
Processing the necessary documentation at the completion of each job, ensuring all parts are accounted for, time is properly documented and each repair is itemized
Submitting completed documentation to the Service Coordinator in a timely fashion
Other duties as assigned