Road Assist Coordinator

USA Truck • Van Buren, AR

7d

About The Position

This position is responsible for providing emergency roadside assistance to driver team members, working flexible schedules, and available to work various shifts including weekends and nights. This includes assessing and diagnosing vehicle failures through careful inquiry and dispatching appropriate service to drivers based on the nature of each breakdown.

Responsibilities

• Coordinate road repairs between Driver Team Members and Vendors, as necessary.
• Maintain cost per mile (CPM) goal.
• Utilization of equipment to reduce down time.
• Ensure Department of Transportation (DOT) compliance.
• Provide total support for driver team members, inter company operations, and external customers through effective and timely action.
• Effectively communicate to our internal and external customers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed