Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Join our fast-paced clinic working closely with OBGYN physicians, Advanced Practice Providers, nurses, and support staff to deliver coordinated care plans tailored to each patient's needs. We strive to improve women's health outcomes through compassionate care, advocacy, and proactive health management. Our RNs triage patient calls and messages along with providing education to patients. Clinic is open Monday through Friday 8:00am to 5:00pm. Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
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Job Type
Part-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees