RN - Triage Team
About The Position
The RN - Triage Team provides immediate clinical support within the PACE center by prioritizing participant needs, managing urgent concerns, and coordinating care. This role ensures timely response to participant and staff inquiries, supports safe medication administration, and facilitates smooth clinic operations. InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model. InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. Applicants are considered until the position is filled.
Requirements
- Current RN license in state of practice.
- Current First Aid and BLS certification (American Heart Association or Red Cross).
- 1+ year experience with frail or elderly populations.
Nice To Haves
- BSN degree.
- 1+ year acute care experience.
- 3+ years healthcare experience with geriatrics emphasis.
Responsibilities
- Perform rapid assessments and determine care priority; escalate urgent cases to providers.
- Manage participant and phone calls, routing appropriately based on clinical urgency.
- Perform procedures (IVs, phlebotomy/venipuncture, point of care testing, wound care, injectable medications) as prescribed/ordered.
- Coordinate same-day appointments and urgent referrals.
- Administer medications and treatments as prescribed; monitor compliance and educate participants.
- Maintain accurate documentation in participant medical records.
- Support interdisciplinary team communication and participate in care planning meetings.
- Ensure triage area is stocked and organized for efficient workflow.
- Provide health education and counseling to participants and caregivers.
- Comply with all regulatory and InnovAge policy standards.
Benefits
- medical/dental/vision insurance
- short and long-term disability
- life insurance and AD&D
- supplemental life insurance
- flexible spending accounts
- 401(k) savings
- paid time off
- company-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
