RN Triage - Registered Nurse - 32nd & Ellis Family Medicine Clinic - FT Days

Sanford Health • Sioux Falls, SD

23h • $30 - $45

About The Position

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Department Details • Teamwork-Driven Culture: Work side-by-side with supportive providers, experienced nurses, and a close-knit care team that values communication and collaboration. • Meaningful Care across the lifespan: Make a real impact on children and families while building skills across a wide range of needs. • Growth: Opportunities to expand clinical knowledge, gain hands-on experience, and learn directly from engaged and accessible providers. • Strong Leadership & Support: Work in an environment where your voice matters, your ideas are valued, and your team is always ready to step in and help. • Positive, Fun Workplace: A lively, uplifting atmosphere that makes even the busiest days enjoyable. Summary Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Job Description Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.

Requirements

• Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
• One year of healthcare experience preferred.
• Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
• Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside. Within first 30 days of employment, all requirements to obtain license needed for role is completed.
• Obtains and subsequently maintains required department specific competencies and certifications.
• Obtains and subsequently maintains required department specific competencies and certifications.

Nice To Haves

• Bachelor’s Degree in nursing preferred.

Responsibilities

• Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms.
• Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians.
• Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care.
• Maintains and develops triage protocols; ensures patients' healthcare information is updated on time.
• Role does answer inquiries through multiple variations of technology, depending on department.
• Educate patients based on calls that come in.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees