RN Transfer Center Coordinator PRN Nights

Baylor Scott & White Health • Dallas, TX

68d • Onsite

About The Position

As a Transfer Coordinator RN, you help patients move within Baylor Scott & White Health System. Your main job is to make it easier for doctors and patients to access our facilities and providers through the Transfer Center. You will focus on providing excellent customer service and interaction, leading to higher customer satisfaction.

Requirements

• Associate's degree in a relevant field is required.
• A minimum of (3) three years of work experience.
• Possessing a valid and current registered nurse (RN) license is mandatory.
• Broad knowledge and understanding of nursing and patient care standards and procedures.
• Know laws, regulations, standards from certifying agencies and accreditation bodies.
• Understand hospital and department policies for your assignment.
• Understanding medical terms, health methods, risk reduction, and disease management is crucial. Know common medications, dosages, effects, and side effects.
• Good communication skills are important.
• Critical thinking and problem-solving skills are essential.
• Microsoft Office, email, and managing schedules and payroll.

Responsibilities

• Ensure smooth patient transfers by working closely with physicians, nurses, and other departments while following laws. Plans will promote good outcomes and efficient hospital stays.
• Provide excellent customer service within and outside the organization, striving to be helpful and responsive.
• Follow protocols to gather information accurately and on time from other institutions and physicians.
• Enhance services provided to all facilities within our System with this information and our resources.
• Strive to ensure that all documentation is clear, concise and meets standards by using appropriate forms.
• Manage customer relationships by driving satisfaction among referring physicians and expanding BSWH market share. This involves follow-up calls, clear communication, and prompt issue resolution.
• Oversee and assist the Transfer Center Room Control Coordinator.

Benefits

• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees