University of Pittsburgh Medical Center - Williamsport, PA

posted 3 months ago

Part-time - Mid Level
Onsite - Williamsport, PA
Hospitals

About the position

The RN/Telehealth Triage position at UPMC Susquehanna Medical Group involves providing triage and health information to patients through a centralized communication center. The role requires assessing patient needs, developing care plans based on phone assessments, and directing patients to appropriate healthcare providers or facilities. This part-time position includes evening shifts and requires a commitment to patient education and healthcare recommendations.

Responsibilities

  • Provides patient education regarding disease management and medications, and anticipatory guidance and counseling.
  • Provides healthcare recommendations based on assessment of patient needs using approved protocols.
  • Processes prescription refills.
  • Knows and follows all organizational/departmental policies/procedures.
  • Assesses patients by eliciting a focused health history.
  • Documents accurately all call inquiries, communicating complex triage calls with Director and/or physician and takes verbal orders.
  • Assists with statistical data collection.
  • Assumes responsibility for personal development and education.
  • Provides healthcare information to patients through telecommunications media using the nursing process.
  • Communicates with other departments and pharmacies regarding patient needs, as necessary.
  • Orders labs/testing and schedules appointments with the office as needed.

Requirements

  • Certificate in Nursing required.
  • 3 years of experience as a Staff RN required.
  • Registered Nurse (RN) licensure in the Commonwealth of Pennsylvania required.

Benefits

  • $3,000.00 sign-on bonus for eligible RNs with a 2-year commitment.
  • Competitive pay and Total Rewards benefits.
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