RN Supervisor - Immediate Care, Westwood

City of Hope•Los Angeles, CA

About The Position

In this role you will be responsible for all nursing and clinical services, provides direct nursing care, clinical administration, patient flow coordination, supervision of clinic nursing staff, infusion therapy and documentation of care in the Westwood Immediate Care. Major functions include: Triage of patients, patient assessment, patient evaluation for both adult and pediatric patient populations. Coordination and assignment of tasks and duties. Supervision of clinical staff ensuring all applicable policies and standards are maintained. Planning for and adjusting staffing on a daily basis to maintain efficient and adequate operations. Participation in annual performance evaluations. Maintaining yearly staff competencies. Providing necessary training for new and existing staff. Manage Quality Assurance process. Review and approve staff timesheets. Preparation and administration of intravenous drugs and fluids, immunizations, patient education and psychosocial support. Act as a resource to other licensed and unlicensed staff members.

Requirements

Current California RN License
Bachelor's degree in nursing
Three years ER, Acute Care or Urgent Care and Pediatric Experience
Knowledge of the Adult and Pediatric patient population and practice operations
Knowledge of all aspects procedures and medication administration in an urgent care setting.
Ability to assume direct involvement and provide backup support during clinic emergencies and in patient related problem solving.
Ability to organize, prioritize, and follow through for multiple patient treatments.
Phlebotomy and IV skills
Possession of current BCLS from the American Heart Association or American Red Cross
Skill in performing with frequent interruptions an/or distractions including the ability to accept equivocal circumstances and respond and adapt to changing priorities and deadlines.
Ability to utilize appropriate interpersonal skills in all interactions.
Ability to accept direction and promptly follow through on other duties as assigned with minimal supervision
Experience and knowledge to accurately screen and triage acute patient
Knowledge and experience to recognize abnormal laboratory values and respond
Demonstrated ability to establish and maintain cooperative working relationships with patients, peers, physicians, and administrators.
Skill in listening perceptively, conveying awareness, and responding to patients and visitors with health concerns using tact and discretion.
Ability to interact diplomatically and sympathetically with patients, their families, and general public in a high volume, clinical setting.
Ability to maintain equanimity in the face of resistance, indifference, and hostility
Ability to maintain confidentiality and to work with sensitive and confidential information using discretion and judgment.

Nice To Haves

Knowledge and skill in Central line Catheter management and access
Skill in usage of medical diagnostic equipment, as well as working knowledge of instruments and supplies required to perform necessary blood tests and procedures
Working knowledge of the UCLA registration system, appointment scheduling system and order entry system.

Responsibilities

Responsible for all nursing and clinical services
Provides direct nursing care
Clinical administration
Patient flow coordination
Supervision of clinic nursing staff
Infusion therapy
Documentation of care
Triage of patients
Patient assessment
Patient evaluation for both adult and pediatric patient populations
Coordination and assignment of tasks and duties
Supervision of clinical staff ensuring all applicable policies and standards are maintained
Planning for and adjusting staffing on a daily basis to maintain efficient and adequate operations
Participation in annual performance evaluations
Maintaining yearly staff competencies
Providing necessary training for new and existing staff
Manage Quality Assurance process
Review and approve staff timesheets
Preparation and administration of intravenous drugs and fluids, immunizations, patient education and psychosocial support
Act as a resource to other licensed and unlicensed staff members