RN Supervisor -- Family Connects New Orleans

Ochsner Health•New Orleans, LA

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job supervises the nursing staff who provide home visits to families with newborns, as well as the administrative staff who support the program. Ensures support and assessment of family needs in 12 domains of physical and psychosocial well-being and facilitation of referrals and connections to community agencies to support families in these areas. Supervises team of clinical and non-clinical staff to schedule, visit, and support families in the community using the evidence-based home visiting protocol. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Requirements

Education Required – Associate’s degree in nursing.
Work Experience Required – 2 years of home care experience, including 1 year of experience in maternal child in a hospital setting.
Certifications Required – Registered nurse (RN) license in state of practice. BLS certification from American Heart Association. Valid driver’s license in state of practice.
Leadership skills and ability to supervise a team with clinical and non-clinical staff.
Clinical skills and ability to appraise situations and make decisions.
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally and work effectively with diverse patient populations.
Customer service skills and ability to manage a flexible yet demanding schedule.
Ability to work with the nurse supervisor to implement practice improvement and clinical development plans.
Interpersonal skills and ability to work in a team of clinical and non-clinical staff.
Effective time-management, organization, and multitasking skills.

Nice To Haves

Preferred – Bachelor’s or master’s degree in nursing.
Preferred – Clinical experience related to postpartum/child health, home visiting, lactation education, domestic violence, substance abuse and/or depression, maternal/child health, social work, or other related field.
Preferred – Certified Lactation Educator or Consultant.
Proficiency in Spanish.

Responsibilities

Participates and supervises RNs in the education of families on postpartum/child health and lactation and conducting of home visits.
Participates and supervises RNs in providing a health and physical assessment of mother and baby in the home to determine well-being and assessment of risk factors for family, including depression, substance abuse, and domestic violence and appraising of situations and making decisions.
Participates and supervises RNs in the establishment of a trusting relationship with families during in-home visits and engagement of the family to establish a support plan with goals, objectives, and activities that address family strengths and needs.
Participates and supervises RNs in ensuring appropriate referrals and connections to community resources, identifying gaps in community services that may be addressed by local partners, and assisting parents in making and attending appointments for doctors, social service agencies, etc.
Acts as a liaison between families and other community agencies and serves as family advocate.
Participates and supervises RNs in responding to client needs through flexible scheduling of home visits.
Helps families improve parenting skills, increase parenting supports, reduce stress, and address needs of parents and assists in creating a health plan for entire family.
Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as assigned.
Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.