RN Supervisor - Care Management

Providence • Olympia, WA

79d

About The Position

The Supervisor position reports to the Manager, Case Management and is responsible for the direct supervision of the assigned Case Managers, Coordinators, and Case Management Associates. Supervision includes the daily coordination and management of all assigned Case Management staff to ensure excellence in customer service. The Supervisor develops and implements an operational plan that includes staffing resources, policy and procedures, orientation and education, and quality improvement activities under the direction of the Manager and Director of Care Management. The position assures timely provision of coordinated patient care that includes all case management functions of care coordination, regulatory management, discharge planning, and interventions through application of case management standards of care. The Supervisor maintains expertise in case management and ensures that services are aligned with the vision and goals of the department. The Supervisor ensures the development plan of individual and professional group case management staff and ensures that services are aligned with the vision and goals of the department. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Peter Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Bachelor's Degree in Nursing or Washington Registered Nurse License upon hire.
• 3 years of discharge planning and case management experience in an acute care setting.
• 3 years of recent experience working with diverse patient populations including various age groups with physical or developmental disabilities, emotional, behavioral, and mental disorders.
• Experience working with patients who struggle with substance abuse and knowledge of medication assisted treatment programs (Methadone/Suboxone).

Nice To Haves

• Master's Degree in Nursing.
• Community Health Coursework/Training: Crucial Accountability Training.
• Coursework/Training: Emotional Intelligence Training.
• Supervisor or lead experience.

Responsibilities

• Direct supervision of assigned Case Managers, Coordinators, and Case Management Associates.
• Daily coordination and management of all assigned Case Management staff.
• Develop and implement an operational plan including staffing resources, policy and procedures, orientation and education, and quality improvement activities.
• Ensure timely provision of coordinated patient care including care coordination, regulatory management, discharge planning, and interventions.
• Maintain expertise in case management and ensure alignment with department vision and goals.
• Ensure development plans for individual and professional group case management staff.

Benefits

• Best-in-class benefits designed to support you and your family in staying well.
• Opportunities for professional growth.
• Financial security support.

What This Job Offers

• Industry: Hospitals
• Education Level: Bachelor's degree