RN Supervisor-Ambulatory Clinical Operations- Outpatient Neurosurgery Parkway Drive - Days

Wellspan Health • Hagerstown, MD

121d

About The Position

Functions as part of the management team, performing a variety of clinical and administrative duties related to clinical staff management and patient care. Duties may include quality monitoring, patient assessments, direct patient care, triage, administration of IVs, and patient/caregiver/staff education. Provides safe, therapeutic, efficient quality care and services to all patients served. Functions as a member of the health care team at registered nurse level to assist in the planning and implementation of patient care based upon sound nursing judgment, clinical preparation, knowledge, skills and experience. Nursing care is provided in accordance with the provisions of the Pennsylvania State Board of Nursing. May be responsible for the clinical functions of more than one practice.

Requirements

• Associates Degree Required
• 3 years Relevant experience
• Licensed Registered Nurse Upon Hire Required
• Registered Nurse Multi State License Upon Hire Required
• Basic Life Support Upon Hire Required
• Excellent interpersonal/communications skills
• Models teamwork
• Self-motivated and dependable
• Able to work independently

Responsibilities

• Works with the Practice Manager and Service Line Clinical Manager to ensure adequate staffing levels and skill mix are maintained for all shifts.
• Makes appropriate adjustments/assignments to maximize timely patient care.
• Oversees the delivery of patient care.
• Supervises, directs, and delegates patient care assignments to staff based on acuteness of staff availability, patient care needs and safety.
• Prioritizes and organizes work.
• Actively takes part in the performance appraisal process by providing input for staff evaluations.
• Holds staff accountable for performance standards.
• Assists with interviewing and mediates staff conflicts.
• Collaborates with the Practice Manager on areas of need in the department.
• Anticipates and resolves patient/family concerns in a timely manner.
• Serves as a resource and role model/mentor to staff.
• Assists with ordering or delegating the ordering of medications, supplies, and equipment.
• Monitors Risk and Safety Management Alert System (RASMAS) notices and completes necessary follow-up.
• Supervision of clinical staff team members including recruitment, orientation, ongoing performance evaluations, retention, and corrective action.
• Coordinates and ensures implementation of onboarding/orientation of new clinical employees.
• Coordinates continuing education of clinical staff and assures clinical competencies are met.
• Ensures high level of clinical excellence of new policies and procedures are maintained.
• Ensures an efficient day-to-day clinical workflow within the practices.
• Oversight of advanced clinical programs specific to the department.
• Follows recommended processes to appropriately manage and document patient concerns and quality of care issues.
• Applies lean principles and identifies opportunities for improvement.
• Monitors and audits staff completion of clinical tasks within the patient electronic record.
• Assumes practice manager role when practice manager is not present.
• Prepares and holds regular clinical staff meetings or huddles.
• Participates in daily Huddles.

Benefits

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree