RN Quality Care Navigator
About The Position
Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org. Highlights: Summary: The RN – Navigator, Quality Care shall be responsible to ensure a high standard of quality and coordination of care. The Navigator will work in an advisory capacity to the physician practices, create and monitor standards of care, and provide support of the payer programs. The Navigator will also promote wellness and disease prevention, monitor chronic disease management, and improve communication and collaboration within the practices. The Navigator will serve as a patient advocate and assist in identification and improvement of service delivery. This position may have additional duties assigned that are within scope of the role.
Requirements
- Degree in Nursing required
- Minimum 2 years staff RN experience
- Active RN licensure required
- BLS required
- Excellent knowledge of MS Office and familiarity with relevant computer software.
- Strong team leadership skills, strong organization, interpersonal, and customer relations skills.
- Must be able to meet strict deadlines.
- Strong analytical and problem-solving ability, and excellent organizational skills.
- Must be able to complete multiple tasks simultaneously.
- Ability to remain calm in difficult situations.
- Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.
- Ability to understand complex multifactor situations and bring appropriate solutions.
- Ability to work both independently and in a team environment.
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
- Ability to observe, assesses, and record work, safety and infection control standards.
Nice To Haves
- Bachelor’s degree preferred.
- Experience in a physician practice preferred.
- Experience with quality measures/metrics preferred.
Responsibilities
- Ensure a high standard of quality and coordination of care.
- Work in an advisory capacity to the physician practices.
- Create and monitor standards of care.
- Provide support of the payer programs.
- Promote wellness and disease prevention.
- Monitor chronic disease management.
- Improve communication and collaboration within the practices.
- Serve as a patient advocate.
- Assist in identification and improvement of service delivery.
- Additional duties assigned that are within scope of the role.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
