RN Pre-Visit Planning Remote in PST
About The Position
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Under general supervision, the Staff RN/Consulting Nurse is responsible for providing telephone triage assessment to Primary Care patients by using state of the art telecommunications, information technology and approved protocols; to clients ensuring the efficient use of medical and nursing, facilities and equipment and to provide excellent customer service. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- Graduation from an accredited school of nursing
- Unrestricted WA State or Compact RN license
Nice To Haves
- Bachelor of Science in Nursing
- American Academy of Ambulatory Care Nursing (AAACN)
- 3+ years of experience in a clinical setting (Med/Surg, critical care, ER, etc.), disease management, home health, discharge planning, utilization review, patient education and telephonic nursing
- 1+ years of prior Call Center Nursing experience
- Case Management
Responsibilities
- Utilizes clinical expertise and approved protocols to provide health advice to consumers with clinical questions and makes referrals for health services as appropriate via telephone
- Able to document calls in applicable system in a timely manner and exhibits a willingness to master new work routines and methods
- Documents all inquiries according to department standards for legal/statistical purposes
- Excellent written and verbal communication skills
- Able to problem solve issues independently as well as work with teams collaboratively situations require assessment, decision-making within the framework of established protocols, excellent listening and communication skills, knowledge of computers, critical thinking skills and the nursing process
- Speaks with a pleasant, professional phone voice and provides superior customer service to internal and external customers
- Ensures performance standards are met and accepts constructive feedback
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
