RN Patient Transition Director

CHSGa•Gray, GA

About The Position

Join us at CHSGa – a place where you’ll be valued, recognized and rewarded for the vital work you do each day. We’ll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you’ll get to practice your passion in a non-profit, mission-driven organization that’s known for the highest level of care in our communities SUMMARY Responsible for collaborating with a market team in strategically facilitating patient transitions to The System from hospitals and community based referral sources. Collaborates with appropriate leadership to ensure supported locations are able to process referrals effectively and convert them to admissions. Assists referral sources and community resources in order to facilitate the transition of prospective patients into The System. Meets with patients and their families to provide detailed explanations of services offered by The System. Coordinates community education in-services and maintains open, effective relationships with providers, physicians, and community organizations. Works with system health services and acute referral sources within a specific market to expedite key strategic initiatives to promote access within the post -acute care continuum.

Responsibilities

Collaborates with Senior Director of Outreach, Vice President of Patient Navigation and applicable leadership in The System, maintenance and continued development of patient transitions to The System and community outreach programs.
Conducts nursing assessments and observations of patients referred for admission and similar nursing visits for current hospitalized Health System patients.
Conducts high level presentations and facilitates meetings with key referral source representatives.
Represents The System in the field in order to facilitate referrals and admissions, streamlines the referral process, and conducts referral visits and patient assessments.
Assists with obtaining referral documentation and physician orders when necessary.
Communicates with applicable system locations regarding patient transitions.
Collaborates with applicable locations within The System in the establishment and maintenance of transitional activities.
Coordinates new and existing relationship building with major and minor referral sources.
Assists The System in constructing strategic initiatives designed to explain and educate providers and the community about what The System provides.
Establishes and maintains professional relationships with all referral sources, including but not limited to case managers, discharge planners, social workers, physicians and physician practices, and any other community or third party referral sources.
Maintains thorough knowledge of market/community in which PTD services in regards to potential new referral sources, hospital discharge trends, and any other relevant demographic information relevant to the continued growth of The System.
Maintains awareness of competitors in the market, and develops profiles.
Maintains working knowledge and technical skill for the use of hospital referral portal platforms.
Responsible for meeting established goals for referrals, admissions, conversion ratios, and other quality metrics determined by leadership.
Reviews monthly analytic data.
Tracks information to determine market trends, and develops action plans based on data relative to key performance indicators.
Attends and participates in continuing educational programs to keep abreast of changes in your field as well as to maintain current license/certification, as required.
Attends and participate in mandatory in-services and trainings
Honors patient’s rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints.
Complies with Corporate Compliance Program.
Reports job-related functions/tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary.
Follows established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc.
Follows established safety procedures when performing job tasks and/or working with equipment.