RN Patient Navigator

Mercyhealth Wisconsin and Illinois•Riverside, CA

2d•$39 - $60

About The Position

The RN Patient Navigator coordinates and facilitates patient care activities to assure appropriateness of services and efficient utilization of resources, improve coordination of care across the health care continuum, and to contribute to improved patient satisfaction and outcomes. Provides compassionate, culturally sensitive, holistic nursing care to patients in a clinical setting, supporting the Mercyhealth nursing mission, practice values and strategic plan. May include variable shifts, weekends, holiday and/or on-call hours. Performs other duties as assigned including floating to various units based on identified needs and clinical competency. SSENTIAL DUTIES AND RESPONSIBILITIES Provides case management, advocacy, and care coordination services to hospital patients in a variety of settings to assure seamless transitions in care while minimizing any associated delays or risk of readmission. Conducts early patient assessment, by case-finding and referral, to identify coordination and discharge planning needs. Creates individualized, patient -focused plan for meeting continuing care needs. Makes referrals to post-hospital care providers utilizing knowledge of community resources. Collaborates with the healthcare team to ensure discharge is timely, patient education and instructions are complete, and appropriate follow-up is established. Utilizes current clinical nursing knowledge to effectively educate patients and families about chronic disease conditions. Collaborates with staff nurses and physicians to ensure all elements for core measures have been met prior to discharge. Conducts clinical review process according to Utilization Management Plan. Identifies and intervenes in situations that pose financial risk to the patient and the organization. EDUCATION AND/OR EXPERIENCE Graduate of an accredited nursing program. BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program May require specific years of applicable experience to qualify CERTIFICATION/LICENSURE Current Registered Nurse License in the state of practice. Case Management Certification (ACM) preferred. Certification preferred within three years to a specialty approved by CNO or designee; i.e.; Case Management, Med/Surg or Diabetic Education. BLS/CPR required within 90 days OTHER SKILLS AND ABILITIES May include color blind test (per department guidelines) Must be skilled with use of voice mail and phone features. Must be able to use available technology for language interpretation. Must have expert knowledge of Allscripts Care Management program and Epic EMR. Must be able to use Microsoft Outlook, and have basic knowledge of Excel and Word. Must be able to easily toggle between computer applications. Must be available to work and or be on-call on weekends and holidays, as assigned. On-call requires accessibility by pager or cell phone during assigned hours and ability to respond promptly to pages by phone. PAY RANGE: $38.80 - $60.14 Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women For over 135 years, Mercyhealth has provided high-quality health care to residents throughout northern Illinois and southern Wisconsin. We have a passion for providing comprehensive health care close to home for area residents through our six hospitals and 85 primary and specialty care locations. As an integrated health system, you can come to us for routine health care, like annual physicals, immunizations and preventive health screenings, as well as highly specialized care, such as neonatal intensive care, heart surgery, stroke care, neurosurgery, cancer treatment and much more. The range of Mercyhealth's specialties and the skills of our doctors, nurses and clinical staff are truly extraordinary.

Requirements

Graduate of an accredited nursing program.
BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program
May require specific years of applicable experience to qualify
Current Registered Nurse License in the state of practice.
BLS/CPR required within 90 days
Must be skilled with use of voice mail and phone features.
Must be able to use available technology for language interpretation.
Must have expert knowledge of Allscripts Care Management program and Epic EMR.
Must be able to use Microsoft Outlook, and have basic knowledge of Excel and Word.
Must be able to easily toggle between computer applications.
Must be available to work and or be on-call on weekends and holidays, as assigned.
On-call requires accessibility by pager or cell phone during assigned hours and ability to respond promptly to pages by phone.

Nice To Haves

Case Management Certification (ACM) preferred.
Certification preferred within three years to a specialty approved by CNO or designee; i.e.; Case Management, Med/Surg or Diabetic Education.
May include color blind test (per department guidelines)

Responsibilities

Provides case management, advocacy, and care coordination services to hospital patients in a variety of settings to assure seamless transitions in care while minimizing any associated delays or risk of readmission.
Conducts early patient assessment, by case-finding and referral, to identify coordination and discharge planning needs.
Creates individualized, patient -focused plan for meeting continuing care needs.
Makes referrals to post-hospital care providers utilizing knowledge of community resources.
Collaborates with the healthcare team to ensure discharge is timely, patient education and instructions are complete, and appropriate follow-up is established.
Utilizes current clinical nursing knowledge to effectively educate patients and families about chronic disease conditions.
Collaborates with staff nurses and physicians to ensure all elements for core measures have been met prior to discharge.
Conducts clinical review process according to Utilization Management Plan.
Identifies and intervenes in situations that pose financial risk to the patient and the organization.