About The Position

This job provides oversight and makes decisions related to patient flow including directing and coordinating bed control, including all admissions and transfers within the hospital along with parallel processing of EVS and Transport operations related to patient flow. This job is responsible for the coordination, triage, registration, and communication of transfer and consultation requests, determining the best course of action for the patient, physician, and hospital through working with a multi-disciplinary team. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Requirements

  • Education Required – Associate’s degree in Nursing, Science or related field.
  • Work Experience Required - 3 years of clinical experience.
  • Certifications Required - Must be licensed in the appropriate state to practice professional nursing (RN).
  • Must have computer skills and dexterity required for data entry and retrieval of required job information.
  • Must be proficient with Windows-style applications, keyboard, and various software packages specific to role.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
  • Basic knowledge of Share point, Microsoft Excel, and Word.

Nice To Haves

  • Preferred - Bachelor's degree in Nursing.
  • Preferred - Supervisory experience or transfer/call center experience.
  • Preferred - Basic Life Support (BLS) from the American Heart Association, Certification in Advanced Cardiovascular Life Support (ACLS) from the American Heart Association, Certification in Pediatric Advanced Life Support (PALS) from the American Heart Association.

Responsibilities

  • Provides clinical oversight and critical thinking through the daily patient flow and bed placement decisions.
  • Supports the hospital’s administration, management, and nursing staff in achieving organizational goals set to provide patient-centered care while maintaining the organization’s strategic plan.
  • Facilitates professional relationships between leadership, medical staff, and interdisciplinary teams to provide patient room assignments based on patient diagnosis, acuity, and patient flow.
  • Evaluates and facilitates staffing needs in collaboration with the nursing units, utilizing resources for capacity surge and patient flow escalation plans.
  • Completes accurate data collection, monitoring, and evaluation.
  • Completes rounds and supervises day-to-day operations of the nursing units.
  • Participates in semiannual telemedicine, business development, and hospital outreach activities.
  • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
  • Other related duties as required.
  • Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
  • This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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