RN - Patient Clinical Services (Evenings)

Carle Foundation Hospital • Champaign, IL

130d • $29 - $49

About The Position

The Patient Services Nurse coordinates the patient intake and triage process for Primary Care Departments ensuring appropriate level of care and advice is provided. This position requires approximately 6 months of in-office training prior to being remote. The office is located in Champaign, IL.

Requirements

• Licensed Registered Professional Nurse (RN) - Indiana (IN) within 1 year - Indiana Professional Licensing Agency (IPLA)
• Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)
• College Diploma Nursing

Responsibilities

• Assists patients via phone to determine the urgency of care needed, referring to or scheduling appointments with providers, and giving health information and advice to callers.
• Evaluates, assesses, and documents patients' questions or concerns.
• Coordinates with Primary Care Center physicians and nursing staff in order to meet the needs of the patient.
• Insures documentation of care is complete and accurate.
• Provides general health information using approved references including, but not limited to, providing individual and group health and wellness education.
• Supports maintenance and completeness of patient's electronic medical record, including medication reconciliation.
• Triage calls from patients regarding emergent matters – provide education and disposition per provider approved protocols.
• Assist primary care office with old telephone encounters and return calls regarding patient lab and diagnostic results.
• Provide assistance to primary care offices with in-basket messages, prescription requests, and other concerns as requested, including providing normal result notification to patients from primary care provider.
• Provides assistance to Medication Renewal Center, as needed.
• Review medication requests from patients and medication responses from provider.
• Disseminate education to patient as written by provider.
• Cross train and provide float support to all Patient Contact Center Clinical teams as call volumes, in-baskets, patient care, and other business needs dictate.
• Support Patient Contact Center Virtual physician and nurse in-baskets.

Benefits

• $5,000 sign-on bonus
• $5,000 relocation (for greater than 100 miles)
• $2,500 relocation (for greater than 50 miles)
• Comprehensive benefits package

What This Job Offers

• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree