RN - Orthopedic Trauma Clinic
About The Position
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Check out this opportunity to work in our busy Orthopedic Clinic supporting our Trauma Orthopedic Surgeon teams. This RN will work closely with Providers and co-workers, attending to their patient's needs via phone, MyChart messages and in person. Schedule is Monday through Friday 8am to 5pm with no weekends or major holidays. Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
Requirements
- Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor's Degree in nursing preferred.
- One year of healthcare experience preferred.
- Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside. Within first 30 days of employment, all requirements to obtain license needed for role is completed.
- Obtains and subsequently maintains required department specific competencies and certifications.
- Obtains and subsequently maintains required department specific competencies and certifications.
Responsibilities
- Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms.
- Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians.
- Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care.
- Maintains and develops triage protocols; ensures patients' healthcare information is updated on time.
- Role does answer inquiries through multiple variations of technology, depending on department.
- Educate patients based on calls that come in.
Benefits
- Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Number of Employees
5,001-10,000 employees
