Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Come join our busy Orthopedic Clinic with a patient population that spans all age ranges. Be an integral part of the RN team working together but also functioning independently to complete your tasks. In this role you will get to: - Triage patient needs over the phone and via MyChart messages - Educate patients - Assist with procedures and injections - Provide guidance to team members as outlined by role - Develop close working relationships with Providers - Work with multiple disciplines both inside and outside of Sanford Health Clinic is open Monday through Friday 8am to 5pm. No weekends or major holidays. Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [email protected].
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Job Type
Full-time
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees