RN On Call FT

Big Bend Hospice•Tallahassee, FL

1d•Onsite

About The Position

Big Bend Hospice (BBH) is your “Hometown Hospice” providing compassionate end-of-life care for over 40 years to the Big Bend region. Guided by our values of integrity, respect, and excellence, we are seeking an experienced-On Call (RN) to join our team. The ideal candidate for the full-time RN On Call position will provide on-call support, and emergency after hour services to Big Bend Hospice patients. This is an on the go, spring into action position. Must be willing to perform visits in the patients' homes after hours during the week and on the weekend.

Requirements

Valid/current Florida and/or Multistate compact licensure as an RN.
3 years of nursing experience, preferably in hospice or home health.
Hospice/Palliative Care experience required.
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Ability to remain calm and troubleshoot/handle patient/family crisis situations.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Familiarity with EMR systems.
Valid driver’s license, auto insurance, and reliable transportation.
Active RN License.
Commitment to BBH’s core values: integrity, compassion, and accountability.

Nice To Haves

Bachelor of Nursing Degree.
CHPN certification.

Responsibilities

Work with physicians, nurses, and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice.
Record and maintain complete and accurate records of patient and physician communications regarding medical care according to BBH medical record documentation requirements.
Respond to patient needs in a timely manner according to medical priority.
Document all incoming calls in the electronic medical record and notify appropriate team members, providing documentation of such notification as indicated.
Respond to patient needs in an appropriate manner within skill level and BBH policies and, when appropriate, seek provider advice when responding to patient’s medical care.
Utilize relevant data, such as medical records and patient complaints, observations, and listening skills, to identify and resolve problems in nursing care.
Serve as a resource to clinical staff regarding medical information, patient assessment, and management of patients’ terminal illnesses and related conditions.
Access information and perform appropriate documentation using the computer, including care plans, medication sheets, and patient information screens, ensuring EMR documentation is current and complete.
Attend basic computer classes and updates, use the internet as a resource, assist others, troubleshoot computer problems, and exhibit updating of knowledge or expertise on a regular basis.
Submit electronically/fax new and refill prescriptions according to physician orders and applicable laws, recording all prescription/refill information in the medical record.
Perform to basic standards of Hospice and Palliative nursing, assessing appropriateness based on physical evidence, history/physical, and supporting medical information.
Complete general competencies and nursing competencies as required.
Achieve and maintain CHPN certification.
Inform appropriate BBH staff/supervisor when a patient communicates a potential problem regarding a physician-patient relationship or patient concern with care rendered.
React in a positive manner to customer/patient concerns (i.e., remains calm and displays empathy).
Assess interdisciplinary needs of patient and family/caregivers, providing information, education, and support and arranging visits as necessary, with documentation reflected in electronic medical records, including clinical notes.
Communicate with other On-call staff to ensure quality care and appropriate follow-up and follow-through.
Perform other duties as requested.