RN Navigator Coordinator - Oncology Services Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)

University of Southern California•Los Angeles, CA

About The Position

The Coordinator/Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who will actively assist the physician in the day to day activities and care of the patient. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with surgeons, oncologists, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. Executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below. The cancer coordinator/navigator is a professional Registered Nurse with oncology specific clinical knowledge who a) participates in the care of patients with a past, current, or potential diagnosis of cancer; b) provides individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers; c) provides education and resources to facilitate informed decision making about diagnostic and treatment options and d) provide patients with coping strategies to equip them with problem-solving skills to deal with disease and treatment stress The nurse navigator screens new patients referred to the Oncology services to ensure patients are directed to the correct services and to select patients who would benefit from navigation T Using the nursing process, the Nurse Navigator assesses patient needs, develops a plan of care including coordinating with interdisciplinary service providers. The Nurse Navigator provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. The Nurse Navigator supports the Oncology services by collecting data for preparation of cases for tumor board review and collecting data and preparing reports for regulatory and operational purposes He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish best patient care practices.

Requirements

Bachelor's degree Nursing
2 years Two years clinical experience required.
Must have excellent communication skills, including the ability to speak, read and write English proficiently.
Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.
Proficient with computers, Microsoft Office Suite (Word, Excel, Power Point).
Registered Nurse - RN (CA DCA)
Basic Life Support (BLS) Healthcare Provider from American Heart Association
Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
Chemotherapy Certification Chemotherapy and Biotherapy provider card within 6 months from hire. (Employees hired prior to October 2022 will need to obtain within 6 months)

Nice To Haves

Master's degree In nursing field. (completed or in process)
Two years’ experience as Nurse Navigator or Oncology preferred

Responsibilities

Provides Education: Expert oncology knowledge base
Proficient in the business of healthcare including insurance coverage, authorization procedures
Knowledge of community resources
Develops Education plan; educates; delegates reinforcement to other team members as appropriate to scope of practice (e.g. LVN, MA, PCT)
Coordinates Care: Demonstrates strong assessment skills for clinical conditions and barriers to care
Ability to formulate a plan of care with the patient that includes the patient’s goals and objectives
Demonstrates strong organizational skills
Manages complex systems
Prioritizes and re-prioritizes as patient care requires
Coordinates services according to patient needs including clinical care and community resources
Participates in clinic visits (including ensuring all documentation; reports; images, etc are available for appointment; prepares chart)
Reviews all medications and conducts medication reconciliation
Effective Communication: Demonstrates excellent listening skills
Demonstrates strong verbal and written communication skills
Proficient with presentation skills
Navigation Case Finding: Screens new patients referred to the appropriate multidisciplinary cancer program
Contacts all new referrals within 24 hours to assess purpose of visit and to ensure expected services have been addressed
Follow up on results for tumor board; follow up communication with patient and/or referring physician
Selects patients to navigate based on the following criteria: Newly diagnosed Complex profile - other chronic diseases complicating the case - other social factors complicating the case - patient or team member request for navigation
Administers Distress Screening
Views, follows and evaluates laboratory results.
Care Transitions Assists with care transitions (e.g. pre-diagnosis to diagnosis; acute phase to recovery phase; consideration of clinical trials; recovery phase to self-care/survivorship; transition to end-of-life; etc.)
Develops and provides Treatment Summary and Survivorship Care Plan
Program Data Management Collects data to measure program metrics
Creates reports on program performance based on agreed upon metrics
Professional Role: Develops collaborative interpersonal relationships with patients and significant others; service providers; community partners
Demonstrates professional demeanor and tact
Effectively works with teams
Effectively works autonomously
Applies strong critical thinking skills in assessment and planning
Demonstrates compassion, empathy, sensitivity to diversity
Community Outreach Participates in community outreach events to motivate individual and community to positively change health behaviors to promote cancer detection and prevention.
Other duties as assigned