Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Salary Range: $29.50 - $44.50. $15,000 Sign On Bonus available for Qualified Candidates! Union Position: No Department Details Maternal Fetal Medicine is a fast-paced, multidisciplinary clinic that delivers care throughout Eastern ND and Western MN. We have 2 locations in Fargo and travel for outreach to several locations throughout the region. In MFM, the RNs are responsible for rooming and coordinating care, educating patients, assisting with procedures both outpatient and occasionally on the inpatient side, as well as phone and my chart message triaging. We are open Monday through Friday from 7:00am to 4:30pm. Summary Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Job Description Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
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Job Type
Full-time