RN Market Executive of Operations, Home Health

Humana

245d • $131,100 - $177,300 • Remote

About The Position

The Market Executive of Operations (MEO) will be responsible for monitoring branch operations specific to the assigned market, ensuring financial, clinical operations, quality, service, and sales initiatives adhere to government regulations, along with corporate policies and guidelines. The MEO develops strategies and overall branch business plans, annual planning, and budgets for the assigned market while monitoring expenditures. They generate specific market quality assessment reports and manage patient satisfaction data. The MEO will work closely with the Associate VP and various cross-functional teams at both the region and corporate level to ensure the success of the assigned markets.

Requirements

• Bachelor's degree in clinical (nursing), healthcare administration, business or related field.
• Active RN license in good standing for the state of Washington.
• Home health experience is required.
• Previous experience in branch leadership or clinical management is preferred.
• Management and people leadership experience is required.
• Multi-site management and operations experience is required.
• OASIS experience is required.
• Experience with CMS/Medicare regulations and accreditation standards is required.
• Knowledge of CMS PDGM billing requirements is required.
• Experience managing a minimum of $10M in healthcare revenue is required.

Nice To Haves

• Active RN license for the state of Oregon is preferred.
• OASIS certification (HCS-O, COQS, and/or COS-C) is preferred.
• Homecare Homebase (HCHB) experience is preferred.
• Experience with TPE (Targeted Probe and Educate) programs is highly desired.

Responsibilities

• Manage branch operations specific to the assigned market.
• Ensure compliance with government regulations and corporate policies.
• Develop strategies and business plans for the assigned market.
• Monitor financial performance and manage budgets.
• Generate market quality assessment reports.
• Manage patient satisfaction data.
• Collaborate with cross-functional teams to ensure market success.
• Lead and manage Branch Directors within the assigned market.
• Coordinate with Business Service Center for billing and payroll activities.
• Partner with sales and clinical counterparts to drive growth and quality metrics.
• Oversee referral and pre-authorization processes as needed.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off including personal holidays and volunteer time off.
• Paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree