RN Manager

NeighborHealth•Boston, MA

17d•$109,200 - $172,640

About The Position

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Position Summary: The Nurse Manager of the Pediatric Department is responsible for the administrative and clinical development of pediatric primary care services. The responsibilities include but are not limited to the daily management of the clinical areas, interdepartmental collaboration, supervising clinical workflows are being met, and the overseeing, and development of nursing staff.

Requirements

B.S. in Nursing preferred or in progress
MA registered nursing license required.
Minimum of 3-5 years licensed nursing practice experience in an ambulatory care practice setting.
Minimum of 2 years relevant management experience.
Ability to use data to evaluate outcomes required.
Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools
Must have the ability to lead change in an organization and possess excellent interpersonal, communication and teaching skills.

Nice To Haves

Bilingual preferred

Responsibilities

Attend required meetings, including: Health Center wide leadership meetings, Department leadership meetings & Manager’s meeting monthly
Works collaboratively with the Medical Director, Associate Medical Director, and Administrative Director
Directs reports to include nursing staff
Assists with development, updates, and implementation of departmental policies and procedures
Oversees nursing staff of the Pediatric Department
Evaluates and manages the workflow for maximum efficiency
Oversees nursing schedules
Collaborates with the IT department for data reporting and validating IT reports
Oversees daily management of department nursing staff and patient flow
Assists with customer service recovery as appropriate
Ensures compliance with all regulatory agencies including Joint Commission and DPH.
Ensures annual clinical compliance of licensed and non-licensed clinical staff
Maintains excellent punctuality and attendance.
Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation.
Solve problems independently or know when to seek consultation.
Displays outstanding customer service skills when interacting with all NeighborHealth customers according to the ACE model.
Adheres to all NeighborHealth and departmental policies and procedures
Participates in required departmental activities and meetings
Performs other related duties