RN/LPN Urgent Care Team Leader

Salem Clinic P C • Salem, OR

4h • Onsite

About The Position

Do you enjoy fast-paced patient care, building relationships with providers and peers and have a passion for leading others? Join our team! Our urgent care team is an important part of the Salem Clinic family.

Full time openings at:

Salem Clinic Main | 2020 Capitol St NE, Salem OR 97301

Salem Clinic South | 2531 Boone Rd SE, Salem OR 97306

Benefits offered for full-time and part-time (budgeted 22.5-40 hrs/wk):

401(k) retirement plan- 10% employer contribution
100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic’s medical plan.
Health Reimbursement Account
Life & Long-term Disability Insurance
Paid time off & Holiday pay
Flexible Spending Account
Athletic & Weight Management Club Credits
Bilingual pay differential program (3% wage increase if qualified)

Job Summary:

To facilitate efficiency and support direct-care nursing staff working in the nursing team leader’s nursing department. This support and facilitation includes ensuring the department is staffed adequately, maintaining equipment and supplies essential for patient care, and assisting with patient care when necessary.

Requirements

• Candidates must possess an unencumbered State RN or LPN License.
• Basic Life Support (BLS) certification
• Three years of clinical healthcare experience.
• Knowledge of medical practice and care to provide direct patient care for Salem Clinic patients.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of medical terminology.
• Knowledge of medications and their effects on patients.
• Knowledge of patient education principles to assist patients in caring for themselves.
• Knowledge of medical equipment and instruments to administer patient care in specific work area.
• Knowledge of the principles and practices of employee mentoring, training and development.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Skill in preparing and maintaining records.
• Skill in developing and maintaining departmental quality assurance.
• Skill in establishing and maintaining effective working relationships with patients, staff, and physicians.
• Possess good mediating and conflict resolution skills.
• Ability to be assertive in a constructive and positive manner.
• Ability to facilitate efficiency and support the members of a health care team.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt, and apply Salem Clinic guidelines and protocols.
• Ability to communicate effectively both in written and oral form.
• Ability to take initiative, be self-directed, and work independently.
• Ability to utilize computer programs necessary for patient care and supervisory duties, access patient related information off the internet, and the ability to type at least 40 words per minute.
• Must of a good understanding of the chosen electronic health record.

Responsibilities

• Participate in healthcare essential to the promotion, maintenance, and restoration of patient health and wellness.
• Maintain knowledge of current procedures, equipment, and supplies.
• Maintain confidentiality of patient and clinic information.
• Identify, evaluate, and recommend solutions to problems impacting staff or patients.
• Coordinate the general supervision of nursing staff in the department in accordance with clinic, governmental and other regulatory standards.
• Participate in assessment of staffing needs.
• Work with nursing staffing coordinator to ensure department staffing needs are met.
• Effectively delegate workload within department to assure the best utilization of staff.
• Assist/coordinate the selection, training and orientation of nursing personnel.
• Coordinate timely completion of new hire orientation.
• Give timely constructive feedback, guidance and counsel.
• Provide in-service education when necessary.
• Coordinate with Nursing Administration to provide fair, timely, written evaluations of staff, giving both positive recognition and constructive feedback.
• Promote continuing education among staff and the development of new skills.
• Assist Nursing Administration with development of and adherence to nursing workflows related to the Quality Metrics that Salem Clinic is responsible for reporting on.
• This includes performing chart audits to ensure staff adherence to established policies and procedures.
• Serve as a resource to staff in the provision of direct patient care.
• Be familiar with practice specifics and department equipment.
• Serve as a role model to staff with regard to the clinic patient service and teamwork standards.
• Promote positive team dynamics within department and interdepartmentally.
• Carry out supervisory responsibilities through timely counseling of staff for below-standard performance and carry out progressive steps in the disciplinary process as necessary, in conjunction with Nursing Administration.
• Maintain a well-informed, involved staff through regular meetings, dissemination of written information, and through frequent, informal communication.
• Facilitate communication between physicians and staff.
• Approve/deny time off requests.
• Monitor and edit department time reports, including assignment of PTO, holiday hours and other adjustments as needed.
• Monitor overtime hours.
• Recommend and implement departmental policies and procedures.
• Update staff on changes.
• Review departmental special-order requisitions.
• Monitor weekly medication and supply orders.
• Alert Nursing Administration to any potential practice liabilities.
• Coordinate nursing services with other clinic departments.
• Work with other Nursing Team Leaders to maintain optimal interdepartmental communication and cross-training of staff.
• Attend required meetings and participate in committees as requested.
• Meetings include but are not limited to weekly Team Leader meetings, regular meetings with Nursing Administration, and monthly department meetings.
• Assist other department managers with assessment of their staff’s performance as requested.
• Investigate patient concerns as referred by Patient Advocate and provide a written response to Nursing Administration.
• Follow up on occurrence and medication variance reporting, discuss incidents with staff as needed and provide a written response.
• Coordinate completion of the Monthly Nursing Quality Assurance tasks.
• Ensure that nursing staff respond to outpatient coding queries in a timely manner.
• Adhere to safe principles of lifting, patient transfer and ergonomics.

Benefits

• 401(k) retirement plan- 10% employer contribution
• 100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
• Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic’s medical plan.
• Health Reimbursement Account
• Life & Long-term Disability Insurance
• Paid time off & Holiday pay
• Flexible Spending Account
• Athletic & Weight Management Club Credits
• Bilingual pay differential program (3% wage increase if qualified)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed