Provides accurate and timely information to visitors and callers. Responsibilities include pre-certifying with insurance companies, filing, scheduling, maintaining records in the Electronic Medical Record system, processing patient specimens, and direct patient care. This role assists providers with office procedures. Administrative tasks include scheduling appointments, billing, coding, and maintaining medical records. Clinical duties include taking and recording vital signs, documenting medical histories, preparing patients for exams, drawing blood, and administering medications under physician or advanced practice provider direction. Adaptability to varied tasks is essential.