Sullivan Foot & Ankle RN Liaison

Sullivan County Community Hospital•Sullivan, IN

About The Position

QUALIFICATIONS Education Graduate of an approved school of nursing Experience/Skills Two years' experience in physician’s office or related experience (preferred but not required). Background in medical-surgical nursing Knowledge of clinic function Ability to work in conjunction with other clinic personnel Knowledge of community health resources for alternate health services Knowledge of community health nursing principles and practices. Ability to communicate effectively both verbally and in written reports Required Licenses/Certifications RN Licensure in the State of Indiana CPR Working Conditions Clean, well-lighted working environment ROUTINE RESPONSIBILITIES Essential Functions Conducting patient assessments over the phone by asking detailed questions about symptoms & medical history Updates medication lists, and verifies allergies Maintaining accurate documentation of each call. Demonstrate excellent communication skills and empathy towards patients. Schedules patients for further testing as directed by the Provider. Ensures that ordered tests results are in the patient record and available for Practitioner review at time of patient examination Sends patient letter of intent to have prescribed orders completed if no record found in chart Assures adequate patient records are maintained and transferred as requested Maintains current knowledge of medications and their correct administration based on age of the patient and current clinical condition Formulates a teaching plan based on identified learning needs and involves patient and family in education Knowledgeable in growth and development principals and provides age-appropriate care Schedules patient for further testing as directed by the Practitioner Keeps track of follow-up labs, wellness checks for future patient reminders Maintains knowledge of rules and regulations governing the clinic Phones-in prescription refills as directed by the Practitioner Responds to emergency situations appropriately and immediately, calls as necessary Performs other duties as assigned Clinic Responsibilities Explains delays and waiting times to patients and families Records all phone conversations and information given to the patient in the medical record to provide for clear communication among all clinic staff Participates in professional development and assumes responsibility for keeping knowledge of skills current Office Responsibilities Complete Prior Authorizations for procedures being done in office Complete Prior Authorizations for in office injections Complete Prior Authorizations for medications Addresses clinic buckets in the EMR Calling new patients to verify information and obtain records Answers telephone calls in a professional manner and refers patient problems to Practitioner Interacts professionally with patients and families. Exhibits ability to prioritize and organize work Follows through on assigned tasks Participates in departmental performance improvement activities by collecting, analyzing, and reporting data Knowledgeable of and compliant with clinic policies and procedures Exhibits cooperation and positive attitude and maintains a good working relationship with all clinic staff Completes incident reports and forwards to Practitioner when appropriate

Requirements

Graduate of an approved school of nursing
Background in medical-surgical nursing
Knowledge of clinic function
Ability to work in conjunction with other clinic personnel
Knowledge of community health resources for alternate health services
Knowledge of community health nursing principles and practices.
Ability to communicate effectively both verbally and in written reports
RN Licensure in the State of Indiana
CPR

Nice To Haves

Two years' experience in physician’s office or related experience (preferred but not required).

Responsibilities

Conducting patient assessments over the phone by asking detailed questions about symptoms & medical history
Updates medication lists, and verifies allergies
Maintaining accurate documentation of each call.
Demonstrate excellent communication skills and empathy towards patients.
Schedules patients for further testing as directed by the Provider.
Ensures that ordered tests results are in the patient record and available for Practitioner review at time of patient examination
Sends patient letter of intent to have prescribed orders completed if no record found in chart
Assures adequate patient records are maintained and transferred as requested
Maintains current knowledge of medications and their correct administration based on age of the patient and current clinical condition
Formulates a teaching plan based on identified learning needs and involves patient and family in education
Knowledgeable in growth and development principals and provides age-appropriate care
Schedules patient for further testing as directed by the Practitioner
Keeps track of follow-up labs, wellness checks for future patient reminders
Maintains knowledge of rules and regulations governing the clinic
Phones-in prescription refills as directed by the Practitioner
Responds to emergency situations appropriately and immediately, calls as necessary
Performs other duties as assigned
Explains delays and waiting times to patients and families
Records all phone conversations and information given to the patient in the medical record to provide for clear communication among all clinic staff
Participates in professional development and assumes responsibility for keeping knowledge of skills current
Complete Prior Authorizations for procedures being done in office
Complete Prior Authorizations for in office injections
Complete Prior Authorizations for medications
Addresses clinic buckets in the EMR
Calling new patients to verify information and obtain records
Answers telephone calls in a professional manner and refers patient problems to Practitioner
Interacts professionally with patients and families. Exhibits ability to prioritize and organize work
Follows through on assigned tasks
Participates in departmental performance improvement activities by collecting, analyzing, and reporting data
Knowledgeable of and compliant with clinic policies and procedures
Exhibits cooperation and positive attitude and maintains a good working relationship with all clinic staff
Completes incident reports and forwards to Practitioner when appropriate